Easy to use. When an incorrect cartridge was sent, the situation was resolved and a new correct one sent out the following day. It is never 'if' a problem occurs that I measure a company's...
so far so good, wait and see if promised delivery arrives by end of the week
CartridgeMonkey.com
CartridgeMonkey.com
12 years ago
Thank you for taking the time to leave your feedback.
I was sorry to learn that there was a stock issue with the item you ordered. Normally, we are notified of any stock issues by our warehouse, so we can inform our customers. Sadly on this occasion we were not informed, so we were not able to manage your expectations.
Please be assured this is very unusual as we offer our customers an excellent delivery service. I am certain that your next order will run smoothly.
If you would like to discuss this any further, please help me as I will be delighted to help you.
Kind regards
Geri
Cartridge Monkey Customer Care Team
I was very sorry to hear that your order had been delayed.
Our warehouse has advised that your order has been received and signed for.
Thank you for taking the time to leave your feedback. I did try to call you to discuss your comments however there was no reply.
If you need any further help or assistance in relation to this matter, please contact me, as I will be more than happy to help you.
Kind regards
CartridgeMonkey Customer Care Team
Launched in 2003 CartridgeMonkey has become the best loved supplier of printer cartridges in the UK. We Provide great value, low cost cartridges and pride ourselves on fantastic customer care that you can rely on.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Launched in 2003 CartridgeMonkey has become the best loved supplier of printer cartridges in the UK. We Provide great value, low cost cartridges and pride ourselves on fantastic customer care that you can rely on.