Thank you for your feedback. We're disappointed to hear that you have a very incorrect impression of our free senior care referral services (we are most definitely not a "scam"). We list information about as many quality senior living and home care agencies across the country as we can, and post consumer reviews about any senior care provider listed in our directory (regardless of advertising status). More information about our social mission and how we make money (to provide free services to consumers) is posted in this area of our website: https://www.caring.com/about/index.html Information about our senior care reviews program is located here: https://www.caring.com/articles/senior-care-reviews-facts We offer assisted living cost information (and how to pay) in this area of our website: https://www.caring.com/local/assisted-living-facilities We're sorry that the information you received wasn't a direct match to your desired service area, and hope you'll give us another opportunity to assist you: 800) 325-8591 or https://www.caring.com/local/assisted-living-facilities-in-monterey-county-california We've also alerted the manager of the family advisor who originally assisted you, to explore how you could have been better served. We appreciate you taking the time to alert us to your concerns.