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Caring.com Reviews | Customer Service Reviews for https://www.feefo.com/reviews/caring-com | Feefo

Displaying all 90,334 reviews

Trusted Customer

10 years ago

Date of purchase: 02/01/2015

I told Brandy that my mother in law has alzheimers and specifically asked for residential care…

I told Brandy that my mother in law has alzheimers and specifically asked for residential care info in terms of board and care homes or facilities. Apparently none of those issues were even...

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Caring.com

10 years ago

Thank you for taking the time to share this feedback. We've forwarded your comments along to the manager of the family advisor who assisted you, and apologize for the mis-match in the suggestions you received from us. Should you still be in need of assistance, we offer these resources to support you: https://www.caring.com/local/memory-care-facilities and https://www.caring.com/alzheimers

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Trusted Customer

10 years ago

Date of purchase: 02/01/2015

Reply to e-mail was prompt. Gave lots of options for assisted care.

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Trusted Customer

10 years ago

Date of purchase: 02/01/2015

Someone called me right away and gave me very helpful info.

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Trusted Customer

10 years ago

Date of purchase: 30/12/2014

I,m just looking, because I have almost three years, and when I looked on computer,…

I,m just looking, because I have almost three years, and when I looked on computer, they called

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Trusted Customer

10 years ago

Date of purchase: 03/01/2015

Kent was very professional and asked the right questions. I am inquiring for a friend…

Kent was very professional and asked the right questions. I am inquiring for a friend so some of my answers were not thorough. He did a great job informing me of facilities. I think that Manse on...

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Trusted Customer

10 years ago

Date of purchase: 03/01/2015

Bill Hofing was more helpful in 15 minutes than anyone we have talked to in…

Bill Hofing was more helpful in 15 minutes than anyone we have talked to in the last year! Thank you so much. So refreshing to find someone knowledgable and willing to explain instead if the...

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Trusted Customer

10 years ago

Date of purchase: 03/01/2015

Very professional yet friendly.

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Trusted Customer

10 years ago

Date of purchase: 03/01/2015

Easy to talk to. Are happy to find the information you request. Will not bother…

Easy to talk to. Are happy to find the information you request. Will not bother you or your spouse with phone calls. When you want information, just call. I really dislike it when companies "hound"...

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Trusted Customer

10 years ago

Date of purchase: 03/01/2015

The woman I spoke to was very sweet and very knowledgeble.

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Trusted Customer

10 years ago

Date of purchase: 02/01/2015

Phone answered promptly but there has been no followup information by email or phone to…

Phone answered promptly but there has been no followup information by email or phone to offer services. If this is a reflection of your capability to provide elderly care service... I would khave to...

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Caring.com

10 years ago

Thank you for your feedback. We're sorry to hear that you didn't receive information via email or phone from the home care agencies we suggested for you. Your family advisor is available to help expand your inquiry to include other agencies, and/or follow up with the agencies to get more information for you: (800) 325-8591 or https://www.caring.com/about/contact.html We also have some info online that may be helpful to you: https://www.caring.com/local/in-home-care

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About Caring.com

Caring.com's free senior living referral service educates families about their senior care options, and provides resources and personal assistance in finding senior living communities that fit their loved ones' needs. Toll-free, seven days a week:

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6507628190

1515 Mockingbird Lane, Suite 410, Charlotte, North Carolina, 28209, United States