How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Caring.com Reviews

Displaying all 92,604 reviews

Trusted Customer

Feefo Verified

1 year ago

Tell me you don’t do SNF!

Olga spent 20 minutes with me to hear what I was looking for - skilled nursing for my brother. He has some severe wounds that are having trouble healing, thus the need for SN. However Olga did not...

Caring Referrals - Rey

Caring.com

1 year ago

We appreciate your input. We've discussed your feedback with a manager. You may get in touch with the team at 800-558-0653/800-973-1540 if you'd like to talk with another Family Advisor.

Trusted Customer

Feefo Verified

1 year ago

Prompt and Professional.

They answered the phone promptly. Made recommendations and set up a couple of appointments. The facilities were within my budget . I am waiting for a call back with information about obtaining VA...

Caring Referrals - Rey

Caring.com

1 year ago

Thanks so much for taking the time to leave us a positive rating – it’s much appreciated! Please call 800-558-0653/800-973-1540 or email community@caring.com if there’s anything more we can do to help you.

Trusted Customer

Feefo Verified

1 year ago

A great support

The Agent asked me an enough questions to find right places but never a personal questoons like other agencies do. I saved my own researching time and calling around.

Caring Referrals - Rey

Caring.com

1 year ago

Your valuable feedback is greatly appreciated. A manager has been notified for further action. Meanwhile, you may find the information helpful on our website: https://www.caring.com. You may also dial 800-558-0653/800-973-1540 if you'd like to speak with another trained Family Advisor.

Nathan Steinbeigle

Feefo Verified

Katy

1 year ago

What Nathan Steinbeigle said about Caring.com:

The service was excellent. I was called right away and she helped me find what could be a great place.

Caring Referrals - Rey

Caring.com

1 year ago

We sincerely appreciate your valuable feedback. Your satisfaction with our referral services is what we are focused on. Please reach out if you need any more help: 800-558-0653/800-973-1540 or community@caring.com.

Trusted Customer

Feefo Verified

1 year ago

The person I spoke to, was so nice.

Caring Referrals - Rey

Caring.com

1 year ago

Thank you for your feedback. We’re glad we could help! Please don’t hesitate to call us at 800-558-0653/800-973-1540 or email community@caring.com if there’s more we can do to support you.

Marybeth Zimmerman

Feefo Verified

Indianapolis in

1 year ago

What Marybeth Zimmerman said about Caring.com:

Great experience

Listened to me and my needs; seemed very kind and caring

Caring Referrals - Rey

Caring.com

1 year ago

Thanks for sharing your positive rating of our services. Please don’t hesitate to call us at 800-558-0653/800-973-1540 or email community@caring.com for more help.

Trusted Customer

Feefo Verified

1 year ago

Great customer service

The individual I talked to gave me practical advice that I would have otherwise not known. Very helpful.

Caring Referrals - Rey

Caring.com

1 year ago

Many thanks for the positive rating. If there’s anything more we can do to support you in your search, please don’t hesitate to call 800-558-0653/800-973-1540 or email community@caring.com.

Rick Hall

Feefo Verified

St Louis, MO

1 year ago

What Rick Hall said about Caring.com:

Informed, clear instructions, good follow-up

Caring Referrals - Rey

Caring.com

1 year ago

We truly appreciate your feedback. Your positive review brightened our day and reminds us of why we love what we do. If there’s anything more we can do to support you in your search, please call 800-558-0653/800-973-1540 or email community@caring.com.

Trusted Customer

Feefo Verified

1 year ago

SUPPORTIVE

Supportive; addressed my concerns, answered my questions

Caring Referrals - Rey

Caring.com

1 year ago

Thank you for your incredibly positive rating of Caring’s referrals services! Your feedback reflects our standards for excellence in everything we do. If you need any further help, please give us a call at 800-558-0653/800-973-1540 or email community@caring.com. Thank you!

Trusted Customer

Feefo Verified

1 year ago

I received a lot of help and quick service.

Caring Referrals - Rey

Caring.com

1 year ago

Thank you for your feedback. We’re glad we could help! Please don’t hesitate to call us at 800-558-0653/800-973-1540 or email community@caring.com if there’s more we can do to support you.

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo