How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Caring.com Reviews

Displaying all 92,604 reviews

Trusted Customer

Feefo Verified

1 year ago

Krissy was so kind and empathetic. She gave me information that I had never heard regarding Lewey Body dementia. I felt much better after speaking with her

Caring Referrals - Rey

Caring.com

1 year ago

We sincerely appreciate your valuable feedback. Your satisfaction with our referral services is what we are focused on. Please reach out if you need any more help: 800-558-0653/800-973-1540 or community@caring.com.

Cindy Matthews

Feefo Verified

Florida

1 year ago

What Cindy Matthews said about Caring.com:

Incredibly helpful and kind!

Jen has been fantastic! She’s really helping me narrow down the vast number options to find what’s best for my mom. I feel so much better after having talked to her. She was able to schedule two...

Caring Referrals - Rey

Caring.com

1 year ago

Holly Bill Wilsey

Feefo Verified

Sioux Falls, SD

1 year ago

What Holly Bill Wilsey said about Caring.com:

Help with elderly care.

I had such a good experience with Caring.com. I'm helping my husband and 4 siblings out by starting the process of looking for the right helping experience for my in laws. I had so many questions and...

Caring Referrals - Rey

Caring.com

1 year ago

Thank you for your incredibly positive rating of Caring’s referrals services! Your feedback reflects our standards for excellence in everything we do. If you need any further help, please give us a call at 800-558-0653/800-973-1540 or email community@caring.com. Thank you!

Yvonne Abrams

Feefo Verified

san francisco

1 year ago

What Yvonne Abrams said about Caring.com:

concern with direction. guidance through these tricky waters of finding a place to live.

Caring Referrals - Rey

Caring.com

1 year ago

We truly appreciate your feedback. Your positive review brightened our day and reminds us of why we love what we do. If there’s anything more we can do to support you in your search, please call 800-558-0653/800-973-1540 or email community@caring.com.

Kenneth Spragans

Feefo Verified

Houston, Tx

1 year ago

What Kenneth Spragans said about Caring.com:

The customer service was very professional and full of knowledge when answering questions that made me feel I was talking to the right personnel to get answers.

Caring Referrals - Rey

Caring.com

1 year ago

Thanks so much for taking the time to leave us a positive rating – it’s much appreciated! Please call 800-558-0653/800-973-1540 or email community@caring.com if there’s anything more we can do to help you.

Trusted Customer

Feefo Verified

1 year ago

Nice conversation with the person who helps.

Caring Referrals - Rey

Caring.com

1 year ago

Many thanks for the positive rating. If there’s anything more we can do to support you in your search, please don’t hesitate to call 800-558-0653/800-973-1540 or email community@caring.com.

Rebecca Emerick

Feefo Verified

Placerville, CA

1 year ago

What Rebecca Emerick said about Caring.com:

Very informative, just what I wanted.

Caring Referrals - Rey

Caring.com

1 year ago

Thanks for sharing your positive rating of our services. Please don’t hesitate to call us at 800-558-0653/800-973-1540 or email community@caring.com for more help.

Van Leichter

Feefo Verified

Hopkinton, MA

1 year ago

What Van Leichter said about Caring.com:

Vermont facilities

Very prompt, professional and thorough explanation of their services. Received a significant amount of information during the initial call.

Caring Referrals - Rey

Caring.com

1 year ago

Thank you for your feedback. We’re glad we could help! Please don’t hesitate to call us at 800-558-0653/800-973-1540 or email community@caring.com if there’s more we can do to support you.

Igor

Feefo Verified

New Haven County, CT

1 year ago

What Igor said about Caring.com:

Not exactly what it seems to be.

You are too aggressive, simply wanting to get your commission. Granted, on the surface, you seem to want to help, but you inundated my life with a school or piranha, without fully understanding my...

Caring Referrals - Rey

Caring.com

1 year ago

We appreciate your input. We've discussed your feedback with a manager. You may get in touch with the team at 800-558-0653/800-973-1540 if you'd like to talk with another Family Advisor.

Trusted Customer

Feefo Verified

1 year ago

great wonderful

very knowledgeable and helpful. :et us know what will happen with phone calls and email. Sara was very knowledgeable on all the places and even email a check list what to look for and to ask, Miay...

Caring Referrals - Rey

Caring.com

1 year ago

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo