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cardfactory Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 45,636 reviews

Ann Golledge

Feefo Verified

GBR

2 months ago

What Ann Golledge said about cardfactory:

Unique

Unique card that I couldn't buy on the high street 70th wedding anniversary. I hadn't realised that it wasn't available or that card factory did a personalised service. Thrilledvwith card and...

Abbey

cardfactory

2 months ago

Hello Ann Golledge, We are so pleased to hear that you found the perfect card with us and were happy with the service you received. It's wonderful to know we could help you celebrate such a special occasion. Kind regards, Abbey cardfactory

Date of purchase: 20/05/2026

Trusted Customer

Feefo Verified

2 months ago

The first card I ordered got lost in transit.

Abbey

cardfactory

2 months ago

Hello, We are so sorry to hear about your experience with your recent order. It’s disappointing to hear this and a member of the team will be in touch regarding this. Kind regards, Abbey cardfactory

Date of purchase: 20/05/2026

Trusted Customer

Feefo Verified

2 months ago

Happy customer

My son‘s over from Canada so I needed to get a Christmas card in May anyway on your website. It did allow me to purchase a Christmas card and it was delivered quick and it was personalised and it...

Abbey

cardfactory

2 months ago

Hello, Thank you for taking the time to leave such a wonderful review! We are delighted to hear that you were able to find the perfect Christmas card for your son's visit and that our service met your expectations. It's great to know that the personalization and quick delivery were appreciated. We hope you and your son have a fantastic time! Kind regards, Abbey cardfactory

Date of purchase: 20/05/2026

Jesmond Aubrey

Feefo Verified

GBR

2 months ago

What Jesmond Aubrey said about cardfactory:

80 th birthday card

Was brilliant.Fast delivery.Just what i wanted .and personised.Thankyou very much.

Abbey

cardfactory

2 months ago

Hello Jesmond Aubrey, We're so glad to hear you were delighted with your order and the fast delivery. It's wonderful to know we provided exactly what you wanted and that you were pleased with the personalization. Thank you for your kind feedback. Kind regards, Abbey cardfactory

Date of purchase: 17/05/2026

Trusted Customer

Feefo Verified

2 months ago

Shopping online was quick and easy to do.

Card shopping online with card factory was easy to do and had a lovely choice of cards. I got a lovely card for a relative and the delivery of it was very quick. Thank you.

Abbey

cardfactory

2 months ago

Hello, We are so pleased to hear that you found our card selection lovely and the online shopping experience easy. It's wonderful to know that the card you chose was perfect for your relative and that the delivery was quick. Thank you for sharing your positive feedback with us. Kind regards, Abbey cardfactory

Product reviews

Date of purchase: 17/05/2026

Nicola Berriman

Feefo Verified

GBR

2 months ago

What Nicola Berriman said about cardfactory:

Great service

Easy to order was delivered the next day by post so very impressed.

Abbey

cardfactory

2 months ago

Hello Nicola Berriman, We're so pleased to hear how easy you found the ordering process and that you were impressed with the speedy delivery. Thank you for your lovely feedback. Kind regards, Abbey cardfactory

Date of purchase: 15/05/2026

Leanne Garriock

Feefo Verified

GBR

2 months ago

What Leanne Garriock said about cardfactory:

Perfect personalised gift

Excellent quality gifts , really prompt service Would definitely buy again , ive bought slate plaques before and they've been lovely

Kristine

cardfactory

2 months ago

Hello, Thank you for your wonderful review! We're delighted to hear you're pleased with the quality of our gifts and the promptness of our service. It's great to know you've had such positive experiences with our slate plaques in the past, and we appreciate you choosing to buy from us again. We look forward to serving you in the future. Kind regards, Kristine cardfactory

Date of purchase: 18/05/2026

Trusted Customer

Feefo Verified

2 months ago

great cards and gifts

great fast service highly recommended

Kristine

cardfactory

2 months ago

Hello, Thank you for taking the time to share your experience with us. We're delighted to hear that you received great and fast service and that you would highly recommend us. We appreciate your feedback. Kind regards, Kristine cardfactory

Product reviews

Date of purchase: 19/05/2026

Trusted Customer

Feefo Verified

2 months ago

Kristine

cardfactory

2 months ago

Hello, Thank you for your feedback. We are delighted to hear that you had a positive experience with us. Kind regards, Kristine cardfactory

Date of purchase: 19/05/2026

Gwen Drummond

Feefo Verified

GBR

2 months ago

What Gwen Drummond said about cardfactory:

Lots of choice, good quality

There was a lot of choice and prices were good and I was able to get the cards delivered quickly. The cards were of good quality

Kristine

cardfactory

2 months ago

Hello, Thank you for your lovely feedback. We are so pleased you found a great selection and good prices, and that your cards were delivered quickly and were of good quality. Kind regards, Kristine cardfactory

Date of purchase: 16/05/2026