How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

cardfactory Reviews | Customer Service Reviews for https://www.feefo.com/reviews/card-factory | Feefo

Displaying all 40,010 reviews

Trusted Customer

12 months ago

Date of purchase: 12/06/2024

Rubbish

Will not us this company again

Rachel

cardfactory

12 months ago

Thank you for your review. We are sorry to hear you are yet to receive your Card Factory order. Please may we ask that you contact our Customer Service Team on cfonline@cardfactory.co.uk with the subject matter 'Feefo Review - Awaiting Order' and we will look further into this.

Product reviews

Trusted Customer

12 months ago

Date of purchase: 16/06/2024

Christening card.. Large

Fast delivery even though I paid for second class postage

Rachel

cardfactory

12 months ago

Thank you for leaving a positive review following your recent experience with Card Factory. We are so pleased to hear you are happy with the service you have received. We hope to see you again soon.

Product reviews

Trusted Customer

12 months ago

Date of purchase: 13/06/2024

Rachel

cardfactory

12 months ago

Thank you for leaving a positive review following your recent experience with Card Factory. We are so pleased to hear you are happy with the service you have received. We hope to see you again soon.

Product reviews

Timothy Cordell

Potters Bar, Herts

12 months ago

Date of purchase: 16/06/2024

What Timothy Cordell said about cardfactory:

Excellent service

Excellent service, prompt and efficient. Good quality product

Rachel

cardfactory

12 months ago

Thank you for leaving a positive review following your recent experience with Card Factory. We are so pleased to hear you are happy with the service you have received. We hope to see you again soon.

Product reviews

Margaret Poole

Gosport. Hampshire

12 months ago

Date of purchase: 16/06/2024

What Margaret Poole said about cardfactory:

Special cards for someone special

Arrived as requested … card printed perfectly

Rachel

cardfactory

12 months ago

Thank you for leaving a positive review following your recent experience with Card Factory. We are so pleased to hear you are happy with the service you have received. We hope to see you again soon.

Product reviews

Marion Deerin

Kilmarnock

12 months ago

Date of purchase: 12/06/2024

What Marion Deerin said about cardfactory:

I've been buying online for years and wouldn't buy cards from any other company. Also speedy delivery

Rachel

cardfactory

12 months ago

Thank you for leaving a positive review following your recent experience with Card Factory. We are so pleased to hear you are happy with the service you have received. We hope to see you again soon.

Product reviews

Trusted Customer

12 months ago

Date of purchase: 12/06/2024

Very good- arrived on time and in good condition.

Rachel

cardfactory

12 months ago

Thank you for leaving a positive review following your recent experience with Card Factory. We are so pleased to hear you are happy with the service you have received. We hope to see you again soon.

Product reviews

Judy Mason

12 months ago

Date of purchase: 15/06/2024

Rachel

cardfactory

12 months ago

Thank you for leaving a positive review following your recent experience with Card Factory. We are so pleased to hear you are happy with the service you have received. We hope to see you again soon.

Product reviews

Trusted Customer

12 months ago

Date of purchase: 16/06/2024

Very good service.

Rachel

cardfactory

12 months ago

Thank you for leaving a positive review following your recent experience with Card Factory. We are so pleased to hear you are happy with the service you have received. We hope to see you again soon.

Product reviews

Trusted Customer

12 months ago

Date of purchase: 12/06/2024

Rachel

cardfactory

12 months ago

Thank you for leaving a positive review following your recent experience with Card Factory. We are so pleased to hear you are happy with the service you have received. We hope to see you again soon.

Product reviews

Not received a review invite?

About cardfactory

At cardfactory we make sharing in and celebrating life’s moments special and accessible for everyone. Our products help to commemorate every occasion, from the everyday to once-in-a-lifetime; yet at prices that help people keep money in their pockets

Read all

01924 839150

Card Factory plc, Century House, Brunel Road, Wakefield, West Yorkshire, WF2 0XG, United Kingdom

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

cardfactory Reviews

Personalised Father'S Day Card - You'Re The Greatest 1 Photo UploadMore reviews of this product (2)View product websitePayed for special delivery cards never even turned up

Photo Personalised Nikki Whiston Card - Greatest Dad, From DaughterMore reviews of this product (9)View product websitePay for special delivery cards never even turned up

Photo Christening Card - BlueMore reviews of this product (5)View product websiteI ordered a large card for a christening. It turned out beautifully. It's easy to put your own photos onto the card. It is also fast delivery in my view

Birthday Card - In Queso You Didn'T KnowMore reviews of this product (3)View product website

Uncle Funcle Yellow & Blue Birthday CardMore reviews of this product (1)View product website

Personalised 18Th Birthday Card - Bright FloralMore reviews of this product (4)View product websiteI was very impressed by your prompt and efficient service. The product I received was exactly as I ordered. Many thanks

Personalised Birthday Card - Beer And Football, Have A Good OneMore reviews of this product (17)View product websiteCard arrived as requested, colourful and wording perfect, great idea to personalise cards

Personalised Tatty Teddy Birthday Card - For A Special MumMore reviews of this product (1)View product websiteLovely card and good value

Platinum Birthday Card - Celebrating A FriendMore reviews of this product (5)View product websiteBeautiful card and great price

Cadbury Happy Father'S Day Chocolate Bar HamperMore reviews of this product (3)View product websiteFather loved it - loved the presentation and the contents. Lovely present for older person in care home.

Dad A5 Portfolio NotebookMore reviews of this product (3)View product websiteLovely Father's day present and good value.

Hugs Bear 60Th Birthday Card - SilverMore reviews of this product (3)View product website

Birthday Card - To A Wonderful Daughter With LoveMore reviews of this product (17)View product websiteVery good service.

Personalised Father'S Day Photo Card - With Love & CuddlesMore reviews of this product (12)View product website

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?