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cardfactory Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 45,635 reviews

Corinna Swayne

Feefo Verified

GBR

1 month ago

What Corinna Swayne said about cardfactory:

Flat balloons

Usually really good and the balloons last atleast a week but this time they were down by the second day. It was for my daughters 13th so very disappointing. To see the balloons flat after 1 day.

Jake

cardfactory

1 month ago

Hello Corinna, We are very sorry to hear about your disappointing experience with the balloons for your daughter's 13th birthday. We understand how upsetting it must have been to see them flat after only one day, especially when you usually have such positive experiences. We appreciate you bringing this to our attention. A member of the team will be in touch regarding this Kind regards, Jake cardfactory

Product reviews

Date of purchase: 23/05/2026

Trusted Customer

Feefo Verified

1 month ago

Jake

cardfactory

1 month ago

Hello, Thank you for your wonderful feedback! We're so glad to hear you had a positive experience with us. Kind regards, Jake cardfactory

Product reviews

Date of purchase: 17/05/2026

Trusted Customer

Feefo Verified

1 month ago

Jake

cardfactory

1 month ago

Hello, We're so pleased to hear you had a positive experience with us! Thank you for taking the time to leave us a 5-star review. Kind regards, Jake cardfactory

Product reviews

Date of purchase: 24/05/2026

Peter Jerram

Feefo Verified

1 month ago

What Peter Jerram said about cardfactory:

I haven't received any card

Jake

cardfactory

1 month ago

Hello Peter, We are sorry to hear that you have not received your card. We understand this must be disappointing. A member of the team will be in touch regarding this. Kind regards, Jake cardfactory

Product reviews

Date of purchase: 22/05/2026

Sarah Morrison

Feefo Verified

1 month ago

What Sarah Morrison said about cardfactory:

Always my go to site for cards.

Excellent value and quick postage.Always use Cardfactory for my cards.

Jake

cardfactory

1 month ago

Hello Sarah, We are so pleased to hear that you had an excellent experience with our value and postage service. We really appreciate you choosing Cardfactory for your cards and are delighted to know you’ll continue to do so. Kind regards, Jake cardfactory

Product reviews

Date of purchase: 23/05/2026

Trusted Customer

Feefo Verified

1 month ago

Happy reminder of a lovely wedding.

Excellent, great product, quick delivery. I'm sure this card will be well received.

Jake

cardfactory

1 month ago

Hello, Thank you for your wonderful feedback! We're delighted to hear you had an excellent experience with our product and delivery service. We hope the card is very well received! Kind regards, Jake cardfactory

Date of purchase: 19/05/2026

Trusted Customer

Feefo Verified

1 month ago

Bad

Balloons came absolutely in semi deflated state

Jake

cardfactory

1 month ago

Hello, We are very sorry to hear that the balloons you received were not in the condition you expected. We understand how disappointing this must be. A member of the team will be in touch regarding this Kind regards, Jake cardfactory

Product reviews

Date of purchase: 20/05/2026

June Draycott

Feefo Verified

GBR

1 month ago

What June Draycott said about cardfactory:

Perfect

Brilliant card and service thank you

Jake

cardfactory

1 month ago

Hello June, We are so pleased to hear you had a brilliant experience with our service and that you love the card. We really appreciate your custom. Kind regards, Jake cardfactory

Product reviews

Date of purchase: 23/05/2026

Trusted Customer

Feefo Verified

1 month ago

Good choice great fast delivery will use again when I need them

Jake

cardfactory

1 month ago

Hello, We are so pleased to hear that you had a positive experience with our service and that you found our delivery to be great and fast. We appreciate your custom and look forward to serving you again in the future. Kind regards, Jake cardfactory

Product reviews

Date of purchase: 20/05/2026

Neil Harvey

Feefo Verified

GBR

1 month ago

What Neil Harvey said about cardfactory:

No card

Didn’t receive card having paid extra for a quicker postal delivery didn’t come with tracking this day and age everything is usually tracked but not my card I did get refunded but was let down

Jake

cardfactory

1 month ago

Hello Neil, We are very sorry to hear that your card did not arrive as expected, especially after paying for a quicker postal delivery. We understand how disappointing this must have been, and we appreciate you bringing this to our attention. Kind regards, Jake cardfactory

Product reviews

Date of purchase: 16/05/2026

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cardfactory Reviews

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