Search reviews
Looking for our business site?

Visit

Feefo.com

Merchant Logo

cardfactory Reviews

https://www.cardfactory.co.uk/
Rated
Excellent

cardfactory is the UK’s leading specialist retailer of cards, gifts and celebration essentials.

Service
4.4
/5
Product
4.5
/5

5

4

3

2

1

5,225

470

282

184

606

6,767

ratings over the past year

Displaying all 40,042 reviews
Trusted Customer
7 years ago
Date of purchase: 05/10/2017
Not happy
I didn't find your site "user friendly" I ended up sending two balloons because you didn't confirm the first order. You don't get a card inside to say who the balloon has come from, other sites...

Read all
Merchant Logo
Adam
cardfactory
7 years ago
Thank you for your feedback. I am very sorry about the way you feel following this order. A confirmation email should have been sent to you following your order, i am sorry this did not happen. I have refunded you in full for one of the order as a result of this. 

In regards to the greeting card, we do send a delivery note which shows the names of the person who placed the order. We are looking at introducing personalized greeting messages with our order, but unfortunately we no not offer this right now. I hope once we offer this service you will be happy to use our service again.   
0
Share
Trusted Customer
7 years ago
Date of purchase: 22/10/2017
Would highly recommend
0
Share
JH
Judy Holland
7 years ago
Date of purchase: 31/10/2017
What Judy Holland said about cardfactory:
very good
Yes very good and when I had a query they were very helpful. Yes I would recommend them to my friends.
Product reviews

0
Share
NV
Nicky Valentine
7 years ago
Date of purchase: 22/10/2017
What Nicky Valentine said about cardfactory:
Arrived promptly
Product reviews

0
Share
Trusted Customer
7 years ago
Date of purchase: 31/10/2017
The service was good apart from when receiving them they had cheaper prices on from what I paid I paid more but every time tried to email one of the girls that worked there it wouldn’t send so still...

Read all
0
Share
Trusted Customer
7 years ago
Date of purchase: 28/10/2017
Excellent all choice, price and service
Excellent choice. So easy to personalise cards and gifts. Excellent price and delivery. Have recommended to family who have also used.
0
Share
DP
Debbie Pompei
7 years ago
Date of purchase: 10/10/2017
What Debbie Pompei said about cardfactory:
Great card fab price
Brilliant cards, great service, excellent price. Well packaged and delivered quickly. Cant recommend enough.
Product reviews

0
Share
LJ
Lynn Jacobs
7 years ago
Date of purchase: 13/10/2017
What Lynn Jacobs said about cardfactory:
Your selection of cards is excellent and your customer services are very helpful A good service all round
Merchant Logo
Adam
cardfactory
7 years ago
Thank you for the great feedback on your personalised gifts. We’re really happy that you like them! We are always expanding our range so be sure to keep checking for new products! Look forward to your continued custom with card factory, and we promise to keep giving you great products and great service!
0
Share
MB
Michael Bishton
7 years ago
Date of purchase: 26/10/2017
What Michael Bishton said about cardfactory:
A useful company to know for something special.
0
Share
CW
Carole Wilson
Merseyside
7 years ago
Date of purchase: 28/10/2017
What Carole Wilson said about cardfactory:
Class service
Card easy to make up. Step by step pages. Preview everything incase you need to change. Good quality card and envelope. All ordered from the comfort of your arm chair. Quickly posted out.
0
Share
Not received a review invite?
About cardfactory
At cardfactory we make sharing in and celebrating life’s moments special and accessible for everyone. Our products help to commemorate every occasion, from the everyday to once-in-a-lifetime; yet at prices that help people keep money in their pockets
Read all
01924 839150
Card Factory plc, Century House, Brunel Road, Wakefield, West Yorkshire, WF2 0XG, United Kingdom
Customer Support
Website
Facebook
X (Twitter)
Instagram
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards
Why trust Feefo reviews?

Learn more about Feefo
About cardfactory
At cardfactory we make sharing in and celebrating life’s moments special and accessible for everyone. Our products help to commemorate every occasion, from the everyday to once-in-a-lifetime; yet at prices that help people keep money in their pockets