What Trusted Customer said about Car Transport Express:
Pretty good overall
Pretty good overall. The car has what looks like a rust stains on the roof (perhaps something was leaking on to it) which I can't remove with the normal car wash. Would appreciate if you had any...
I booked my car pick up on the 21st Dec was not told how long it would take after emailing and requesting this several times. I was also not told that they close down for 2 weeks over xmas and then...
Read all
info@cartransportexpress.com.au
Car Transport Express
8 years ago
Hi Debbie, According to our records, you cancelled the transport because you decided to stay in Darwin, and not move to Perth after all. We refunded you within 7 days of the notification of cancellation, as our accounts department processes all refunds on a batch basis weekly.
Our second car was a disaster.
1. They did not collect on the day they sa...
Our second car was a disaster.
1. They did not collect on the day they said they would
2. It was delivered almost 3 weeks later
3. During our many calls getting quotes and finalising details,...
Read all
info@cartransportexpress.com.au
Car Transport Express
8 years ago
Hi Lisa, We apologise for the delivery issues. This can sometimes happen if the truck is unable to get to your house due to it's size, and so have to arrange to meet you somewhere close to your house instead. The last delivery you had may have been on a smaller truck, so was able to get all the way to your house.
What Trusted Customer said about Car Transport Express:
Over promised and under delivered on the eta of car. Very disappointing
Over promised and under delivered on the eta
info@cartransportexpress.com.au
Car Transport Express
8 years ago
Hi Bree, sometimes Transit times change due to unforseen circumstances. We only quote approximate transit times based on recent performance of that particular carrier, and we warn that it is subject to change.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.