What Trusted Customer said about Car Transport Express:
When speaking to your call centre people they seem disinterested. Hard to d...
When speaking to your call centre people they seem disinterested. Hard to define the drop off address (big secret). This was needed to calculate time to deliver and taxi return fees. Need to know...
Read more
info@cartransportexpress.com.au
Car Transport Express
9 years ago
We do not disclose the depot addresses prior to booking for security reasons, but we do give you the suburb, which should be good enough to calculate taxi/uber fares. The emails we send you on booking have all the information you need, including the fact that you were looking for Patricks depot, and I am not sure how we can go about getting streets added to GPS maps, that's kinda out of our control a little bit!
0
Share
TC
Trusted Customer
9 years ago
What Trusted Customer said about Car Transport Express:
great service, would use again - everything worked as explained
The service was really great - everything that I was told happened in a very efficient manners - it was just a really simple and trustworthy process moving our car (and some stuff in it!) to Perth
0
Share
Trusted Customer
9 years ago
Terrible services, rude, arrogant and they take their sweat time
Never sent the car through this company. I was booked on 16th Jan to hand over the car in Brisbane and they told me that the car would be in Melbourne on 19th Jan. I handed over the car on 13th to...
Read more
info@cartransportexpress.com.au
Car Transport Express
9 years ago
We apologise for the issues you had, and will look into it further.
0
Share
Trusted Customer
9 years ago
my worst customer service experience
Probably the worst customer service experience I have ever had. It took four weeks and five appointments before the car was finally picked-up by the local tow truck operator. Each appointment meant...
Read more
0
Share
TC
Trusted Customer
9 years ago
What Trusted Customer said about Car Transport Express:
Bad service by Car Transport Express
Very miss leading and unethical
info@cartransportexpress.com.au
Car Transport Express
9 years ago
I am sorry you feel that way, but you have given no details for me to be able to help you.
0
Share
Trusted Customer
9 years ago
no problems but I think you should drop the word "express" from your name.
...
no problems but I think you should drop the word "express" from your name.
It may very well be normal practice but my vehicle has been sitting at Brisbane Depot since 1/2/2017- no problem just...
Read more
0
Share
TC
Trusted Customer
9 years ago
What Trusted Customer said about Car Transport Express:
Excellent service by Car Transport Express
Had two cars delivered excellent service polite
0
Share
Trusted Customer
9 years ago
it is taking very long time for transportation.
After making the payment th...
it is taking very long time for transportation.
After making the payment the agreed date to send the car was not met and I had to postpone my plans for sending the CAR.
info@cartransportexpress.com.au
Car Transport Express
9 years ago
Hi, I am sorry you are not happy with the transit times, but we clearly state on the quote and booking emails: Transit days and times quoted are approximates only and refers to business days and excludes weekends and public holidays. Transit days and times may vary without notice due to peak periods, acts of nature and backlogs. We do not guarantee delivery times so please do not plan holidays, trips and/or meetings using estimated transit times.
0
Share
Trusted Customer
9 years ago
Poor customer service
Very poor customer service with no way to confirm a delivery date which was delayed and gave excuses that it was out of their control.
info@cartransportexpress.com.au
Car Transport Express
9 years ago
Hi, I am sorry you are not happy with the transit times, but we clearly state on the quote and booking emails: Transit days and times quoted are approximates only and refers to business days and excludes weekends and public holidays. Transit days and times may vary without notice due to peak periods, acts of nature and backlogs. We do not guarantee delivery times so please do not plan holidays, trips and/or meetings using estimated transit times.
0
Share
TC
Trusted Customer
Leeming WA.
9 years ago
What Trusted Customer said about Car Transport Express:
Prompt efficient service with some flexibility regarding limitations.
Promp response to my enquiries. Courteous staff. A willingness to be a little flexible. For example the vehicle I purchased came with a spare motor and gear box which I wanted transported inside the...
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The emails we send you on booking have all the information you need, including the fact that you were looking for Patricks depot, and I am not sure how we can go about getting streets added to GPS maps, that's kinda out of our control a little bit!