How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Candy Reviews | Customer Service Reviews for https://www.feefo.com/reviews/candy-uk | Feefo

Displaying all 5,519 reviews

Kelly

Jarrow, UK

4 years ago

Date of purchase: 11/12/2020

Overall Satisfied

Recommends

Dissatisfied with delivery

What Kelly said about Candy:

Had connectivity issues from day one, the first load of liquid came damaged and no…

Had connectivity issues from day one, the first load of liquid came damaged and no reply from customer services I had to chase it up, they admitted they had seen the email just didn't bother to act...

Read all

Product reviews

Stuart

Lanner, Cornwall, UK

4 years ago

Date of purchase: 27/11/2020

Overall Satisfied

Recommends

Satisfied with delivery

What Stuart said about Candy:

I love this subscription service. Its a brilliant way to keep an eye on what you're…

I love this subscription service. Its a brilliant way to keep an eye on what you're using. The machine is a modern machine which has a wide variety of settings for every possible washing need. It is...

Read all

Product reviews

Katie

Hartlepool, UK

4 years ago

Date of purchase: 07/12/2020

Overall Satisfied

Recommends

Satisfied with delivery

What Katie said about Candy:

Very clever machine. I have been struggling to use it via the app so have…

Very clever machine. I have been struggling to use it via the app so have had to mainly do it manual so I guess I didn't really get the whole experience properly. It really doesn't like to connect to...

Read all

Holly

Stafford, UK

4 years ago

Date of purchase: 03/12/2020

Overall Satisfied

Recommends

Satisfied with delivery

What Holly said about Candy:

I have nothing bad to say really, except with what I have already said in the…

I have nothing bad to say really, except with what I have already said in the improvements section.

Product reviews

Kelly

Barrow, UK

4 years ago

Date of purchase: 27/11/2020

Overall Satisfied

Recommends

Satisfied with delivery

What Kelly said about Candy:

Candy have been absolutely fantastic. Arranging delivery was simple and straight forward. On delivery day…

Candy have been absolutely fantastic. Arranging delivery was simple and straight forward. On delivery day the engineers called to let us know what time they would be arriving. The men were both...

Read all

Product reviews

Katie

Shotton Colliery, UK

4 years ago

Date of purchase: 27/11/2020

Overall Dissatisfied

Does not recommend

Satisfied with delivery

What Katie said about Candy:

The concept is there. But needs alot of work. Issues with the app, dosing, connection,…

The concept is there. But needs alot of work. Issues with the app, dosing, connection, and choice of fragrance and the price aspect are mainly what puts us off continuing the subscription or buying...

Read all

Product reviews

Amy

Birmingham, UK

4 years ago

Date of purchase: 27/11/2020

Overall Satisfied

Recommends

Satisfied with delivery

What Amy said about Candy:

Great service from start to finish. Customer service called me to check if I needed…

Great service from start to finish. Customer service called me to check if I needed any help setting up which I thought was a great touch. Will definitely highly consider candy for future white goods...

Read all

Product reviews

Adriana

Northampton, UK

4 years ago

Date of purchase: 14/12/2020

Overall Satisfied

Recommends

Satisfied with delivery

What Adriana said about Candy:

There is nothing bad that I can say about Candy. The customer service is great…

There is nothing bad that I can say about Candy. The customer service is great and helpful. Delivery was made in time.

Product reviews

James

GRIMSBY, UK

4 years ago

Date of purchase: 13/12/2020

Overall Satisfied

Recommends

Satisfied with delivery

Product reviews

Not received a review invite?

About Candy

Candy means smart ideas to simplify your daily life: a complete range of connected products and unique solutions. Always providing the best value for money, Candy creates accessible, easy-to-use technologies for a variety of home appliances product categories. Design, attention to details and a strong attitude towards a smart, contemporary and easygoing lifestyle are what make the Candy Italian touch so unique.

Read all

3903920861

VIA PRIVATA EDEN FUMAGALLI, MILANO, 20861, United Kingdom

Why trust Feefo reviews?

Learn more about Feefo

Candy Reviews

31011036View product websiteGood Points: The machine is amazing (when it connects) the clothes smell gorgeous, its very easy to use and very very quiet. Improvement Points: Connection and re enrolment issues on every WiFi...Read all

WASHPASSView product websiteGood Points: Good value for money, easy to use app and wash system Improvement Points: The 1000rpm is poor as some loads need to have an extra spin as it still retains some water from the wash.

31011036View product websiteGood Points: I find the washing machine easy to use, my clothes come out so much nicer than they used to and they also smell lovely. My favourite thing is that the washing cycles are mostly fairly...Read all

31011036View product websiteGood Points: Aesthetically it really does look the part, very modern and somewhat futuristic. I find the app very handy due to the amount of additional wash programmes available, you can really...Read all

WASHPASSView product websiteGood Points: Convenient, good size washing machine. Handy add ons. Improvement Points: Quite expensive for laundry detergent etc, no choice of smells, lots of connectivity issues, problems dosing...Read all

WASHPASSView product websiteGood Points: Appearance wise, the machine is extremely modern, yet simplistic enough to fit in any kitchen or utility room. I am a huge fan of the app! Incredibly easy to connect and use, and the...Read all

WASHPASSView product websiteGood Points: The washing machine is great. I like the idea of having a subscription plan where everything is included in. I don't have to worry about the detergents, warranty and service. The fact...Read all

31011036View product websiteGood Points: Its super easy to use and so convenient when doing the washing Improvement Points: No improvements necessary

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?