For this first time pilgrim this was an unbelievable experience. The luggage transfer had only 1 "hitch" but we had difficulty finding our hotel too (down an alley) in Melide.
But whenever the...
Everyone at Camino Ways was incredibly responsive and easy to contact. The accommodations arranged were all really great. The "mapped" out plan for each stage of the daily walk was well done...
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Trusted Customer
5 years ago
Date of purchase: 28/09/2019
Eva great guide. All worked perfect
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JG
John G.
5 years ago
Date of purchase: 06/10/2019
What John G. said about CaminoWays.com:
Camino Ways selected great lodging for our entire stay. On one of our luggage transfers the local vehicle broke down and our luggage wasn't at the lodging when we arrived. I emailed Camino Ways and...
Customer service was questionable, hotel recommendations were average to good. Their desire to collect a fee as first priority was a bit offensive. Anything outside of basic services was limited at...
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The CaminoWays.com Team
CaminoWays.com
5 years ago
Dear Fred,
I hope you are well.
Thank you for taking the time to leave your feedback.
We regret that we were not able to go above your expectations this time.
We would much appreciate to have the opportunity to improve our services and prove we are able to deliver an above average service.
If you would wish to elaborate your feedback and provide us with more detail please feel free to do so via customercare@caminoways.com.
Since we value our returning customers you will avail of 12% discount on your next trip with us.
Our sincere apologies for any inconvenience.
Buen Camino!
Product reviews
The CaminoWays.com Team
CaminoWays.com
5 years ago
Dear Fred,I hope you are well.Thank you for taking the time to leave your feedback.We regret that we were not able to go above your expectations this time.We would much appreciate to have the opportunity to improve our services and prove we are able to deliver an above average service.If you would wish to elaborate your feedback and provide us with more detail please feel free to do so via customercare@caminoways.com.Since we value our returning customers you will avail of 12% discount on your next trip with us.Our sincere apologies for any inconvenience.Buen Camino!
My recent pilgrimage along the camino Francés was organized by camino ways. Everything went smoothly at every step. Hotels were all convenient and the best available in the area. I was always...
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The CaminoWays.com Team
CaminoWays.com
5 years ago
Hi Kari,Thank you so much for such a positive review! I am delighted that you enjoyed the trip with us at CaminoWays and that I hope that you would work with us again in the future!
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The CaminoWays.com Team
CaminoWays.com
5 years ago
Hi Kari,So happy to hear that you enjoyed our product as well as our service! Thank you again for your kind words and we hope to see you again sometime soon for another adventure. Buen Camino!
All the arrangements worked very well as regards accommodation and luggage transport. The only quibble I would have is the menu available where evening dinner was arranged in restaurants, as the...
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The CaminoWays.com Team
CaminoWays.com
5 years ago
Hi Thomas,I am delighted to hear that you would recommend us to your friends! We are currently reviewing the meals we supply to see of any expansion possible in the future. We hope that you also decide to embark on another adventure with us in the future too!
Product reviews
The CaminoWays.com Team
CaminoWays.com
5 years ago
Hi Thomas,I am happy to hear that you were happy with prices. We are focused on the quality of our service and I hope that our prices reflected that. Thanks for your review!
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Trusted Customer
5 years ago
Date of purchase: 23/09/2019
Definitely would recommend. Pick ups were always on time and hotels that were booked were very good.
The CaminoWays.com Team
CaminoWays.com
5 years ago
Dear Client,I am so happy to hear that you would recommend us and that you liked the accommodations that we booked for you and that the Pick ups were always punctual.
I hope that you would consider booking another adventure with us! Until then, Buen Camino!
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The CaminoWays.com Team
CaminoWays.com
5 years ago
Dear Client,Thank you again for such a positive review. We always try to respond to our clients as quick as we can and provide the information about their trip in a timely manner.
I am delighted to hear that you would use our services again.
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Trusted Customer
5 years ago
Date of purchase: 07/09/2019
CaminoWays administration service is excellent, both in booking and leading up to the trip. I appreciate all the information we receive and the quick response from Camino staff when I had questions.
The CaminoWays.com Team
CaminoWays.com
5 years ago
Dear Pilgrim,
Thank you for your positive review.
The CaminoWays team is delighted to hear about your good experience while using our services.
We hope to see you on route with us one more time in the future!
Buen Camino!
Product reviews
The CaminoWays.com Team
CaminoWays.com
5 years ago
Dear Pilgrim,
Thank you for your feedback.
We regret that your experience with your guided tour was not the best. We passed on this feedback to management to avoid similar situations to occur going forward.
In regards to your accommodation if you would like to discuss it further and provide us with more detail please feel free to do so via customercare@caminowais.com.
Our apologies for the inconvenience.
We hope to see you on route with us again in the future.
Buen Camino!
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Trusted Customer
5 years ago
Date of purchase: 14/09/2019
I would recommend Camino Ways to others. My only complaint is that sometimes the maps to the designated hotel or B & B were difficult to read and/or inaccurate.
The CaminoWays.com Team
CaminoWays.com
5 years ago
Dear Pilgrim,
Thank you for your positive review.
We regret you had experienced issues reading our maps and notes.
Our products team here in CaminoWays is developing a new mapping system that will certainly improve our customers experience going forward.
Please accept our apologies for this inconvenience.
We hope to see you on route with us again in the future.
Buen Camino!
Product reviews
The CaminoWays.com Team
CaminoWays.com
5 years ago
Dear Pilgrim,
Thank you for your positive review.
The CaminoWays team would be delighted if you would book another trip with us in the future!
Buen Camino!
CaminoWays.com focuses on walking and cycling holidays on the famous Camino de Santiago routes across Europe; the Via Francigena - Camino to Rome at FrancigenaWays.com; walking in Ireland at IrelandWays.com and wonderful hiking routes in the Canary Islands at CanariaWays.com. Talk to our team of travel experts!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
CaminoWays.com focuses on walking and cycling holidays on the famous Camino de Santiago routes across Europe; the Via Francigena - Camino to Rome at FrancigenaWays.com; walking in Ireland at IrelandWays.com and wonderful hiking routes in the Canary Islands at CanariaWays.com. Talk to our team of travel experts!