How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Caledonian Travel Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 33,912 reviews

Trusted Customer

Feefo Verified

1 month ago

A great service

Efficient, professional and fast.

Gemma Robertson

Caledonian Travel

1 month ago

Thank you for taking the time to post your review, we really appreciate you and hope you have a lovely time with us on your next trip : ) Kind regards, Gem

MRS DUNCAN

Feefo Verified

1 month ago

What MRS DUNCAN said about Caledonian Travel:

Good holidays

Good staff helpful and friendly even when I phoned today because holiday was cancelled lad was very apologetic and sorry there was nothing else for our date to suit us and I will book again at a...

Gemma Robertson

Caledonian Travel

1 month ago

Thank you for your review, we appreciate the time you have taken to leave this. We are very sorry that your break was withdrawn from our programme and appreciate the disappointment this may have caused. We hope to find you an alternative break and look forward to welcoming you on one of our holidays or short breaks in the future : ) Kind regards, Gem

MRS STALEY

Feefo Verified

GBR

1 month ago

What MRS STALEY said about Caledonian Travel:

The phone was answered without having to choose numbers to speak to a relevant person, this is so much easier especially for an elderly person. Very polite and helpful staff. The booking was so...

Gemma Robertson

Caledonian Travel

1 month ago

Thank you for taking the time to post your review, we really appreciate you and hope you have a lovely time with us on your next trip : ) Kind regards, Gem

Mrs YEARHAM

Feefo Verified

GBR

1 month ago

What Mrs YEARHAM said about Caledonian Travel:

Booking

So easy and quick to book our holiday

Gemma Robertson

Caledonian Travel

1 month ago

Thank you for taking the time to post your review, we really appreciate you and hope you have a lovely time with us on your next trip : ) Kind regards, Gem

Trusted Customer

Feefo Verified

1 month ago

Booking process recommended

I made the booking over the phone with Caledonian customer services, as I required some more information than available on the web site. The process was very easy and the agent was very professional...

Gemma Robertson

Caledonian Travel

1 month ago

Thank you for taking the time to post your review, we really appreciate you and hope you have a lovely time with us on your next trip : ) Kind regards, Gem

MRS HORNER

Feefo Verified

1 month ago

What MRS HORNER said about Caledonian Travel:

Straight forward no problem

Gemma Robertson

Caledonian Travel

1 month ago

Thank you for taking the time to post your review, we really appreciate you and hope you have a lovely time with us on your next trip : ) Kind regards, Gem

MR SNELL

Feefo Verified

GBR

1 month ago

What MR SNELL said about Caledonian Travel:

Great service

Gemma Robertson

Caledonian Travel

1 month ago

Thank you for taking the time to post your review, we really appreciate you and hope you have a lovely time with us on your next trip : ) Kind regards, Gem

Trusted Customer

Feefo Verified

1 month ago

Group booking

Haley and caroline very helpful. Returnd my call quickly and answerd all my questions. Very friendly

Gemma Robertson

Caledonian Travel

1 month ago

Thank you for taking the time to post your review, we really appreciate you and hope you have a lovely time with us on your next trip : ) Kind regards, Gem

MR MCKAY

Feefo Verified

GBR

1 month ago

What MR MCKAY said about Caledonian Travel:

NC500 and Isle of Skye

The representative was very professional and informative making the booking effortless.

Gemma Robertson

Caledonian Travel

1 month ago

Thank you for taking the time to post your review, we really appreciate you and hope you have a lovely time with us on your next trip : ) Kind regards, Gem

Mr WHITELL

Feefo Verified

GBR

1 month ago

What Mr WHITELL said about Caledonian Travel:

Site easy to use, good variety of trips available.

Gemma Robertson

Caledonian Travel

1 month ago

Thank you for taking the time to post your review, we really appreciate you and hope you have a lovely time with us on your next trip : ) Kind regards, Gem

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo