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Caledonian Travel Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 34,571 reviews

Mrs ELSDON

Feefo Verified

GBR

1 month ago

What Mrs ELSDON said about Caledonian Travel:

Easy to book

Easy to book online and I rang to check I had added extras like walk in shower etc. Your office confirmed straight away that I had 🙂

Gemma Robertson

Caledonian Travel

1 month ago

Thank you for taking the time to post your review on our booking process, we really appreciate your feedback and we hope you have an amazing time with us! We look forward to welcoming you soon : ) Kind regards Gem

MR NADIN

Feefo Verified

1 month ago

Gemma Robertson

Caledonian Travel

1 month ago

Thank you for your review, we appreciate your feedback, it means a lot to us. We hope you have a great time on your next trip with us : ) Kind regards Gem

Trusted Customer

Feefo Verified

1 month ago

It was so easy and stress free, all the staff at paragon interchange hull are so polite and friendly, I do prefer to go into town and book there, I will ring and book a holiday if I have to and that...

Gemma Robertson

Caledonian Travel

1 month ago

Thank you for your 5 star review, we really appreciate your feedback and we hope you have an amazing time with us, we look forward to welcoming you soon : ) Kind regards, Gem

MRS MCCORMICK

Feefo Verified

GBR

1 month ago

What MRS MCCORMICK said about Caledonian Travel:

Very helpful and great service

Gemma Robertson

Caledonian Travel

1 month ago

Thank you for taking the time to post your review on our team and the service you received from them, we appreciate your feedback and it means a lot to us, we look forward to welcoming you on one of our holidays or short breaks soon : ) Kind regards Gem

Trusted Customer

Feefo Verified

1 month ago

Easy booking

Very easy to do

Gemma Robertson

Caledonian Travel

1 month ago

Mrs COLLINS

Feefo Verified

GBR

1 month ago

What Mrs COLLINS said about Caledonian Travel:

Just book it

Very easy. No question not answered.

Gemma Robertson

Caledonian Travel

1 month ago

Thank you for your review, we appreciate your feedback, it means a lot to us. We hope you have a great time on your next trip with us : ) Kind regards Gem

Trusted Customer

Feefo Verified

1 month ago

Booking process was really easy and staff are so understanding and so friendly and amazing I recommend Caledonian travel to everyone ***

Gemma Robertson

Caledonian Travel

1 month ago

Thank you for your review, we really appreciate you taking the time out of your day to leave feedback. We are pleased that you would recommend us to others and we look forward to welcoming you back on one of our exciting holidays or short breaks in the future : ) Kind regards Gem

Miss *******

Feefo Verified

GBR

1 month ago

Gemma Robertson

Caledonian Travel

1 month ago

Thank you for your review, we appreciate your feedback, it means a lot to us. We hope you have a great time on your next trip with us : ) Kind regards Gem

MR BOULTON

Feefo Verified

GBR

1 month ago

What MR BOULTON said about Caledonian Travel:

Italian lakes trip

Quickly answered the phone, no waiting in a queue or listening to numbing music, very polite on the phone and quickly got my booking done without any hassle

Gemma Robertson

Caledonian Travel

1 month ago

MR KRAUSE

Feefo Verified

GBR

1 month ago

What MR KRAUSE said about Caledonian Travel:

Persistence pays off

I telephoned to ask if the hotel could accomodate a single person and I was told that if that option isn't on the website then it's not available. So I emailed Caledonian and the person who received...

Gemma Robertson

Caledonian Travel

1 month ago

Thank you for your review and we are so sorry that you had a negative experience with one of our team members on this occasion, this is not in line with our usual high standards and we will look into this internally. We look forward to welcoming you on your trip and hope you have a wonderful time with us. Kind regards Gem

MR KRAUSE

1 month ago

Thanks Gem, I appreciate you taking the time to reply and to look into this. I'm looking forward to the trip, Caledonian is such a friendly company to travel with. The star rating I gave was only for this particular booking experience. In fact I'm happy to give a much better rating for my overall experience with Caledonian.

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