How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Caledonian Travel Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 34,570 reviews

Mr Kolkowski

Feefo Verified

GBR

1 month ago

What Mr Kolkowski said about Caledonian Travel:

Have I made a mistake booking with such a needy company?

Why are you so desperate for glowing revues when I've only booked my first ever trip with you? I'm wondering if I should've booked with Ledger.

Gemma Robertson

Caledonian Travel

27 days ago

Thank you for taking the time to post your review on our booking process, we really appreciate your feedback and we hope you have an amazing time with us! We look forward to welcoming you soon : ) Kind regards Gem

Trusted Customer

Feefo Verified

1 month ago

Very straightforward answer easy

Gemma Robertson

Caledonian Travel

27 days ago

Thank you for your review, we appreciate your feedback, it means a lot to us. We hope you have a great time on your next trip with us : ) Kind regards Gem

MRS TATE

Feefo Verified

GBR

1 month ago

What MRS TATE said about Caledonian Travel:

Every thing is organied for your comfort some hotels need updating but over all its good

Gemma Robertson

Caledonian Travel

27 days ago

Thank you for your review, we appreciate your feedback, it means a lot to us. We hope you have a great time on your next trip with us : ) Kind regards Gem

Trusted Customer

Feefo Verified

1 month ago

Straight forward with the exception of not owning a mobile phone which was requested and not allowing me to list that. I had to use the 2nd persons phone number to complete the booking

Gemma Robertson

Caledonian Travel

27 days ago

Thank you for your review, we appreciate your feedback, it means a lot to us. We hope you have a great time on your next trip with us : ) Kind regards Gem

Mrs Kennedy

Feefo Verified

GBR

1 month ago

What Mrs Kennedy said about Caledonian Travel:

easypeasy

excellent

Gemma Robertson

Caledonian Travel

27 days ago

Thank you for your review, we appreciate your feedback, it means a lot to us. We hope you have a great time on your next trip with us : ) Kind regards Gem

MRS SEVERN

Feefo Verified

1 month ago

What MRS SEVERN said about Caledonian Travel:

Quick and simple

Booking process was simple, the customer advisor was polite, helpful and got it sorted for me

Gemma Robertson

Caledonian Travel

27 days ago

Thank you for your review, we appreciate your feedback, it means a lot to us. We hope you have a great time on your next trip with us : ) Kind regards Gem

Trusted Customer

Feefo Verified

1 month ago

Smooth process

Very smooth process and easy to navigate.

Gemma Robertson

Caledonian Travel

27 days ago

Thank you for your review, we appreciate your feedback, it means a lot to us. We hope you have a great time on your next trip with us : ) Kind regards Gem

MRS ROBSON

Feefo Verified

1 month ago

What MRS ROBSON said about Caledonian Travel:

Excellent service at Newcastle branch.

Booking made very clear by the girl in the shop, Excellent service made it very easy to understand

Gemma Robertson

Caledonian Travel

27 days ago

Thank you for your review, we appreciate your feedback, it means a lot to us. We hope you have a great time on your next trip with us : ) Kind regards Gem

Trusted Customer

Feefo Verified

1 month ago

Booking easy

Gemma Robertson

Caledonian Travel

27 days ago

Thank you for your review, we appreciate your feedback, it means a lot to us. We hope you have a great time on your next trip with us : ) Kind regards Gem

Trusted Customer

Feefo Verified

1 month ago

Excellent service

Website is user friendly. Booked trip over the counter. The member of staff was helpful and professional.

Gemma Robertson

Caledonian Travel

27 days ago

Thank you for your review, we appreciate your feedback, it means a lot to us. We hope you have a great time on your next trip with us : ) Kind regards Gem

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo