How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Caledonian Travel Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 34,520 reviews

Trusted Customer

Feefo Verified

19 days ago

Easy, straight forward

Gemma Robertson

Caledonian Travel

17 days ago

Thank you for taking the time to post your review, we really appreciate you and hope you have a lovely time with us on your next trip : ) Kind regards Gem

MR ALLAN

Feefo Verified

GBR

19 days ago

What MR ALLAN said about Caledonian Travel:

So easy,simple and helpful.

Very helpful.

Gemma Robertson

Caledonian Travel

17 days ago

Thank you for taking the time to post your review, we really appreciate your feedback and we hope you have a great time with us, we look forward to welcoming you soon : ) Kind regards Gem

Trusted Customer

Feefo Verified

19 days ago

First time booking with Caledonian Travel but would highly recommend i.NE

Called on at the Gateshead office the staff was very helpful booked in and out in fifteen minutes. I knew were I wanted to go girl checked availability all done. Sorry I didn't get the cashiers name.f

Gemma Robertson

Caledonian Travel

17 days ago

Thank you for taking the time to post your review, we really appreciate your feedback and we hope you have a great time with us, we look forward to welcoming you soon : ) Kind regards Gem

Trusted Customer

Feefo Verified

19 days ago

Really good. Nice lady on phone. Very helpful. Made booking process seamless 👍🏻😀

Gemma Robertson

Caledonian Travel

17 days ago

Thank you for taking the time to post your review, we really appreciate your feedback and we hope you have a great time with us, we look forward to welcoming you soon : ) Kind regards Gem

Trusted Customer

Feefo Verified

19 days ago

Good coms

Very easy

Gemma Robertson

Caledonian Travel

17 days ago

Thank you for taking the time to post your review, we really appreciate your feedback and we hope you have a great time with us, we look forward to welcoming you soon : ) Kind regards Gem

Mr Hurst

Feefo Verified

GBR

19 days ago

What Mr Hurst said about Caledonian Travel:

First time user of Caledonian and looking forward to our trip.

Plenty of choices and ease of booking makes it a great choice for choosing a place to visit. Lots of available areas within the U.K. and afar at varying different pricing to suit your needs.

Gemma Robertson

Caledonian Travel

17 days ago

Thank you for taking the time to post your review, we really appreciate your feedback and we hope you have a great time with us, we look forward to welcoming you soon : ) Kind regards Gem

Trusted Customer

Feefo Verified

19 days ago

booking by phone

gentleman was very helpful. we had a problem booking on line. so we booked our trip by phone. the gentleman was very helpful and sorted everything out. 5 STARS

Gemma Robertson

Caledonian Travel

17 days ago

Thank you for taking the time to post your review, we really appreciate your feedback and we hope you have a great time with us, we look forward to welcoming you soon : ) Kind regards Gem

MRS MC CANN

Feefo Verified

GBR

19 days ago

What MRS MC CANN said about Caledonian Travel:

Good customer service

We booked in the Gateshead Interchange office.. From start to finish it was an easy process thanks to staff

Gemma Robertson

Caledonian Travel

17 days ago

Thank you for taking the time to post your review, we really appreciate your feedback and we hope you have a great time with us, we look forward to welcoming you soon : ) Kind regards Gem

MR EMMERSON

Feefo Verified

GBR

19 days ago

What MR EMMERSON said about Caledonian Travel:

Never been disappointed.

Nice kind helpful staff...always willing to go the extra mile to help you.

Gemma Robertson

Caledonian Travel

17 days ago

Thank you for taking the time to post your review, we really appreciate your feedback and we hope you have a great time with us, we look forward to welcoming you soon : ) Kind regards Gem

MR DENT

Feefo Verified

GBR

19 days ago

What MR DENT said about Caledonian Travel:

Simple professional process

Telephone booking easy, quick, efficient and friendly. Confirmed all details and requirements over phone along with special requests and sent immediate confirmation by email.

Gemma Robertson

Caledonian Travel

17 days ago

Thank you for taking the time to post your review, we really appreciate your feedback and we hope you have a great time with us, we look forward to welcoming you soon : ) Kind regards Gem

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo