How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Caledonian Travel Reviews

https://www.caledonian.com

EXCEPTIONAL

Service

4.8

/5

5

4

3

2

1

4,133

618

77

18

26

4,872

ratings over the past year

34,229 out of 34,225 reviews

Trusted Customer

Feefo Verified

7 years ago

Very nice conversation with young man who dealt with my booking. Easy to follow his instructions. I would certainly book with Caledonian Travel again and my friend and I are looking forward to our...

0

MP

MR PARKES

Feefo Verified

7 years ago

What MR PARKES said about Caledonian Travel:

Quick and efficient. Easy to book a holiday.

0

MM

MRS MCRAE

Feefo Verified

Glasgow

7 years ago

What MRS MCRAE said about Caledonian Travel:

Booked by phone which only took a few minutes. Lady I spoke to was very helpful.

0

Trusted Customer

Feefo Verified

7 years ago

Hope my trip is as good an experience as it was booking

The assistant was polite ,knowledgeable, and very helpful to me .

0

MN

MR NEVILLE

Feefo Verified

7 years ago

What MR NEVILLE said about Caledonian Travel:

always very helpfull on the phone ,

0

Trusted Customer

Feefo Verified

7 years ago

Wanted to book online but it was not possible to pay. Had to phone the company and the lady said that more customers had a problem to pay online. This new way did not work.

Bex

Caledonian Travel

7 years ago

Good Afternoon Mrs McKinnon, apologies for the inconvenience you experienced when booking online. I have sent you an email to discuss the issue you had so we can investigate and resolve this problem as soon as possible, many thanks, CT

0

MK

MRS KELLY

Feefo Verified

Glasgow

7 years ago

What MRS KELLY said about Caledonian Travel:

Clearly explained. Route sounds lovely and a lot to do over the 5days

Easy booking procedure, even for an OAP.

0

MU

MRS UPHILL

Feefo Verified

7 years ago

What MRS UPHILL said about Caledonian Travel:

Recommend good fun good value for money

Have been with Caledonian six times. When booking customer service via telephone the staff are always friendly and good at their job. Often they cannot gave out too much info as to what days we...