Be a bit more understanding if having issues online
Kept getting a error message when I got to the payment page. Tried on different devices then called to book never got the promotional rate as it was a online offer. Unwilling to help over the...
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Dan
Caledonian Travel
5 years ago
Dear Valued Customer, we're really sorry to hear you had issues on the website. If you can provide any more information about the error, we are always keen to improve and would welcome your feedback.
In most cases we will honour the web price over the phone if a customer mentions this offer to us, particularly if they having issues using the website. Please email us at customerservices@caledoniantravel.com along with your booking reference number and a contact number and a member of our customer services team will respond.
Kind regards,
Dan
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Mrs McMillan
Feefo Verified
Ayrshire
5 years ago
What Mrs McMillan said about Caledonian Travel:
Would highly recommend
Friendly adviser and called back when said they would.
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Trusted Customer
Feefo Verified
5 years ago
Booking process efficient and user friendly. Easy to find relevant information and ascertaining requirements.
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Mrs SEYMOUR
Feefo Verified
5 years ago
What Mrs SEYMOUR said about Caledonian Travel:
Just what we wanted ,
Easy peasey! Just what we were hoping to get , forks easy to fill in , process quick! Booked another straight after 😜
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Mrs ADAMS
Feefo Verified
5 years ago
What Mrs ADAMS said about Caledonian Travel:
Very easy to book online with good information regarding holiday and places nearby
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Ms Butler
Feefo Verified
5 years ago
What Ms Butler said about Caledonian Travel:
Looking forward to next holiday in August.
I have booked two trips with Caledonian Travel. The first one was in June to Skipton and Bowness. I thoroughly enjoyed that trip, coach, driver,location and hotel,were excellent. This is why I have...
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MRS BARCLAY
Feefo Verified
5 years ago
What MRS BARCLAY said about Caledonian Travel:
Would have given 5 stars as girl was very nice but I asked if I could get web price of 65.50, but when I downloaded my invoice I had been charged 69. Pounds each did not phone as it sounds petty ...
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Mrs SHARPE
Feefo Verified
South Shields
5 years ago
What Mrs SHARPE said about Caledonian Travel:
Such an easy way to book a holiday!
This is such an easy way to book a holiday and all the information you’d ever need is right there a5 the beginning, so you know where you’re sitting on the coach, what the hotel rooms are like and...
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Mrs KAYE
Feefo Verified
Glas
5 years ago
What Mrs KAYE said about Caledonian Travel:
Easy to book on website
All done quickly on website. Received confirmation insurance etc by email promptly
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Trusted Customer
Feefo Verified
5 years ago
Had difficulty booking online so rang up and explained and your staff couldn’t have been more helpful very impressed.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.