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Caledonian Travel Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 34,573 reviews

Trusted Customer

Feefo Verified

5 years ago

THE BOOKING OF MULTIPLE TRIPS REQUIRED MUTIPLE TRANACTIONS ONE WOULD HAVES

YES I WOULD BUY AGAIN AND IWOULD RECOMEND YOU TO FREINDS AND FAMILY.

Mrs farish

Feefo Verified

5 years ago

What Mrs farish said about Caledonian Travel:

Holidaying at home seems to be the best option and coach holidays are reaso

i had no problem making the booking online.

MRS PILKINGTON

Feefo Verified

5 years ago

What MRS PILKINGTON said about Caledonian Travel:

Holiday cancelled

Dan

Caledonian Travel

5 years ago

Dear Mrs Pilkington, We’re very sorry to hear that your holiday was cancelled. Our holidays are normally organised on the basis that a minimum number of persons will travel. If we receive insufficient bookings then we may cancel the Holiday in which case we will notify you of this at least 7 days before the date of departure and where applicable will endeavour to offer an appropriate alternative date or destination. Our Feefo page allows you to provide feedback on the booking process itself rather than issues such as cancellations or complaints. We'd be really grateful if you could amend your review based on the service at the time of booking. We really appreciate your feedback and do hope that this experience has not put you off and that you choose to travel with us again soon. Kind regards,Dan

Trusted Customer

Feefo Verified

5 years ago

Very helpful and efficient.

MRS LYONS

Feefo Verified

5 years ago

What MRS LYONS said about Caledonian Travel:

good break for us both driver paul was excellent and cheerful

very good and simple for apensioner

MR DYET

Feefo Verified

Kilmarnock

5 years ago

What MR DYET said about Caledonian Travel:

Dyet very professional and knowledgeable about the trip

Good service very helpful regarding the itinerary

MR ROBERTSON

Feefo Verified

5 years ago

What MR ROBERTSON said about Caledonian Travel:

I love the choices of destinations booking is quick and easy that's why I have booked 3 holidays so far this year and will continue to do so over the coming years thanks for the great service you...

Trusted Customer

Feefo Verified

5 years ago

Training needed

The operator I spoke to was very bland, his tone was almost 'why are you bothering me'.How ever I had rang earlier and got someone who was most helpful pity all the operators aren't the same, I'd...

Dan

Caledonian Travel

5 years ago

Dear Valued Customer, we're very sorry to hear this feedback. We will pass your comments on to our Sales Manager to ensure that next time you feel we offer a five star service. Kind regards, Dan

Ms GILCHRIST

Feefo Verified

Ayrshire

5 years ago

What Ms GILCHRIST said about Caledonian Travel:

Easy Booking Process

Booking Process really easy even for the not so technically minded. I booked all my needs in one place. I would definitely recommend it.

MISS NIXON

Feefo Verified

5 years ago

What MISS NIXON said about Caledonian Travel:

Alton towers and Chester zoo booking

Very easy and very clear, felt safe putting all my personal details in. I also liked how you could pick what seats you wanted on the bus!

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