There customer service is exccellent. Very friendly and helpful. Unfortunately trip cancelled but kept well informed
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Trusted Customer
Feefo Verified
5 years ago
Easy to book online
Booking on line was straightforward and had no problems whatsoever.
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MC
MR CRINGLES
Feefo Verified
5 years ago
What MR CRINGLES said about Caledonian Travel:
The girl i spoke too on the Wednesday never got back to me even though she had emailed the hotel and got a room sorted out for me.
Dan
Caledonian Travel
5 years ago
Dear Mr Cringles, thank you for your feedback. We're sorry to hear that you have not received a call back. Please can you let us know if you have since heard back regarding the room? Kind regards, Dan
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Mr callan
Feefo Verified
5 years ago
What Mr callan said about Caledonian Travel:
Does not show name of hotel on bookig confirmation otherwise have given 5 stars
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MRS MCNAIRN
Feefo Verified
5 years ago
What MRS MCNAIRN said about Caledonian Travel:
The driver was very friendly and helpful
You need better hotel as when we arrived thy had no ice our lemonade the bus driver had to go himself a bye it and i had to clean the window ledge as it was filthy a the diner the first night we...
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Dan
Caledonian Travel
5 years ago
Dear Mrs McNairn, we're very sorry to hear this. Our Feefo page is for feedback regarding the booking process rather than the experience you had on your break. We do kindly ask that you amend your review to reflect this.
We do however take all feedback onboard, so please email us at customerservices@caledoniantravel.com regarding your hotel complaint and a member of our team will investigate and respond.
Kind regards.
Dan
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Trusted Customer
Feefo Verified
5 years ago
Easy booking
Staff very helpful.process easy to follow
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MRS MCGROARTY
Feefo Verified
Scotland
5 years ago
What MRS MCGROARTY said about Caledonian Travel:
The lady I spoke to for my holiday was very helpful it didn’t take long for to sort out my booking.
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Trusted Customer
Feefo Verified
5 years ago
excellent service from lady on the telephone. Sorted problems out immediate
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.