How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Caledonian Travel Reviews

https://www.caledonian.com

EXCEPTIONAL

Service

4.8

/5

5

4

3

2

1

3,935

584

78

18

22

4,637

ratings over the past year

Displaying all 34,570 reviews

Trusted Customer

Feefo Verified

5 years ago

Polite and made it easy to book

It was easy and the person was very polite they explained everything clearly

0

Trusted Customer

Feefo Verified

5 years ago

The fact that it is so easy to book online and when I did have an enquiry that required contact with an Advisor everything was good. She was polite, courteous and resolved my issue quickly. I will...

0

Trusted Customer

Feefo Verified

5 years ago

Very good service

0

MM

Miss Murray

Feefo Verified

5 years ago

What Miss Murray said about Caledonian Travel:

Easy to use booking system

0

Trusted Customer

Feefo Verified

5 years ago

Booking online.

Very quick and straightforward booking process online.

0

MR

Mrs Raspin

Feefo Verified

Hull

5 years ago

What Mrs Raspin said about Caledonian Travel:

No hassle booking online

Had to ring the company after booking online to change my hotel which was no problem I was treated with care from friendly polite customer support and my request was honoured

0

Trusted Customer

Feefo Verified

5 years ago

Easy peasy

Very easy to use and follow. No issues.

0

MC

MRS CRAGHILL

Feefo Verified

5 years ago

What MRS CRAGHILL said about Caledonian Travel:

Very good staff helpfull

0

MC

Mr CARDNO

Feefo Verified

5 years ago

What Mr CARDNO said about Caledonian Travel:

Since I have booked with Caledonian travel before I found it quick and easy.

0

MH

Ms Hogg

Feefo Verified

Glasgow

5 years ago

What Ms Hogg said about Caledonian Travel:

Found it quite easy, I'm not great at technology , but i managed it, the only thing i would have liked to have payed through Paypal, as i don't like putting my card details on line.

0

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo