How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Caledonian Travel Reviews

https://www.caledonian.com

EXCEPTIONAL

Service

4.8

/5

5

4

3

2

1

4,342

684

83

18

29

5,156

ratings over the past year

Displaying all 33,053 reviews

MM

MRS MCGINNESS

Feefo Verified

6 years ago

What MRS MCGINNESS said about Caledonian Travel:

Excellent service and so easy to do online

1

MM

MRS MCDADE

Feefo Verified

6 years ago

What MRS MCDADE said about Caledonian Travel:

Very good service.

0

Trusted Customer

Feefo Verified

6 years ago

Good experience

Site easy to navigate, only issue was that your payment system doesn't accept all bank cards, had to change to another card to pay. Overall good experience

0

MC

MISS CAMPBELL

Feefo Verified

6 years ago

What MISS CAMPBELL said about Caledonian Travel:

Good company

The advisor was very friendly and helpful.

0

MF

MRS FRASER

Feefo Verified

6 years ago

What MRS FRASER said about Caledonian Travel:

Website needs to make it easier to log into your account

It was fairly easy to book the trip but I'm having difficulty finding my account to pay the balance

0

Trusted Customer

Feefo Verified

6 years ago

Lovely Customer Service

0

MM

MRS MCVEY

Feefo Verified

6 years ago

What MRS MCVEY said about Caledonian Travel:

Excellent communication

The agent was extremely helpful and phoned the hotel to seee if we could get a twin room. She explained where I would be sitting on the bus. I think her name was Julie Ann

0

Trusted Customer

Feefo Verified

6 years ago

Holiday was booked in no time at all with one of your operators on the phone. They were very helpful with any requests I made about our accommodation.

0

MS

MR SAMSON

Feefo Verified

6 years ago

What MR SAMSON said about Caledonian Travel:

Excellent site and easy to use. Would have no hesitation in using this service again.

0

MA

MRS ALEXANDER

Feefo Verified

Glasgow

6 years ago

What MRS ALEXANDER said about Caledonian Travel:

Very simple to book trip

Website very informative and easy to use. Booked many trips over the years without hassle

0

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo