How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Caledonian Travel Reviews

Displaying all 35,092 reviews

Trusted Customer

Feefo Verified

10 days ago

Fast informative and efficient

Gemma Robertson

Caledonian Travel

9 days ago

Thank you for taking the time to post your review, we really appreciate you and hope you have a lovely time with us on your next trip : ) Kind regards Gem

Trusted Customer

Feefo Verified

10 days ago

Very easy to book

Easy to book

Gemma Robertson

Caledonian Travel

9 days ago

Thank you for taking the time to post your review, we really appreciate you and hope you have a lovely time with us on your next trip : ) Kind regards Gem

Trusted Customer

Feefo Verified

10 days ago

Very easy. Helped checked dates so my husband could take his mobility scooter.

Gemma Robertson

Caledonian Travel

9 days ago

Thank you for taking the time to post your review, we really appreciate you and hope you have a lovely time with us on your next trip : ) Kind regards Gem

Trusted Customer

Feefo Verified

10 days ago

Quite straight forward up to the payment page when it doesn't let you get any further. It just says Oops this page is unavailable and then shows a telephone number. Then you have to call them. The...

Gemma Robertson

Caledonian Travel

9 days ago

Thank you for taking the time to post your review, we really appreciate you and hope you have a lovely time with us on your next trip : ) Kind regards Gem

Trusted Customer

Feefo Verified

10 days ago

Efficient, helpful, polite explained everything and listened to my travel needs

Gemma Robertson

Caledonian Travel

9 days ago

Thank you for taking the time to post your review, we really appreciate you and hope you have a lovely time with us on your next trip : ) Kind regards Gem

Trusted Customer

Feefo Verified

12 days ago

Well done.

Polite customer service and knowledgeable staff and information.

Gemma Robertson

Caledonian Travel

9 days ago

Thank you for taking the time to post your review, we really appreciate you and hope you have a lovely time with us on your next trip : ) Kind regards Gem

Mr GILLSON

Feefo Verified

13 days ago

What Mr GILLSON said about Caledonian Travel:

Cotswold trip

Very easy to use booking was easy.

Gemma Robertson

Caledonian Travel

9 days ago

Thank you for taking the time to post your review, we really appreciate you and hope you have a lovely time with us on your next trip : ) Kind regards Gem

Trusted Customer

Feefo Verified

24 days ago

Excellent customer service

Phone answered promptly. Polite, articulate customer service. Details taken, special requests etc detailed and booked. Booking details emailed promptly.

Gemma Robertson

Caledonian Travel

14 days ago

Thank you for your review, we appreciate your feedback, it means a lot to us. We hope you have a great time on your next trip with us : ) Kind regards Gem

Trusted Customer

14 days ago

I’m satisfied with the service provided.

MRS GRAY

Feefo Verified

GBR

14 days ago

What MRS GRAY said about Caledonian Travel:

Never had a problem.staff amazing.we go away every month .

Gemma Robertson

Caledonian Travel

9 days ago

Thank you for taking the time to post your review, we really appreciate you and hope you have a lovely time with us on your next trip : ) Kind regards Gem

Trusted Customer

Feefo Verified

19 days ago

A friendly service

I used the online service then needed to speak to someone. Everyone was very helpful.

Gemma Robertson

Caledonian Travel

14 days ago

Thank you for your review, we appreciate your feedback, it means a lot to us. We hope you have a great time on your next trip with us : ) Kind regards Gem

Trusted Customer

14 days ago

Looking forward to my trip

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo