Hi there,
Thank you for taking the time to leave us a review. We're sorry to hear that your experience with us fell short of your expectations.
Our sincerest apologies, COD (cash on delivery) charges are duties and taxes set by Canada customs and paid via Canada post plus any handling fees - and not something we as a company charge, or obtain profit from. All items imported into Canada, that are valued over $20 CAD will have COD charges applied and the recipient will be instructed to make a payment upon collection or delivery of the parcel.
When it comes to customs and other fees, we do have the following stated on our website:
https://ca.curvykate.com/pages/terms-and-conditions#q6
https://ca.curvykate.com/pages/delivery#q4
If you have any further questions or concerns, please do not hesitate to reach out to us at support@curvykate.com where a member of the team would be happy to help.
Best wishes,
The Curvy Kate Team