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By Sarah Reviews

https://bysarahlondon.com

Rated

Exceptional

By Sarah is the sister-founded skincare brand with a big heart. Winners of the Feefo Platinum Trusted Service Award 2024.

Service

4.9

Product

4.9

363

387

ratings over the past year

Displaying all 1,588 reviews

Tracy

7 days ago

Customer Care

By Sarah

5 days ago

Thank you for your 5 star review, Tracy 💛

Product reviews

Love this eye cream. It soothes and moisturises from the first application. This is the 4th product I’ve purchased from By Sarah. I’ve been impressed by all and have been a god send for my super sensi

...

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Customer Care

By Sarah

5 days ago

Thank you for your 5 star review, Tracy 💛Delighted to hear you're loving the soothing Miracle Eye Cream for your super sensitive skin, and we look forward to seeing you again soon.

Date of purchase: 11/05/2024

Helen portas

Romsey, Hampshire

13 days ago

Customer Care

By Sarah

12 days ago

Thank you for your 5 star review, Andrew 🙏

Product reviews

Date of purchase: 13/05/2024

Trusted Customer

13 days ago

Customer experience is excellent Prompt service and regular updates. Packing of booster improved from pipette to pump. Much better. Love the free samples as they are a great way to test before you buy

Customer Care

By Sarah

13 days ago

Thank you for sharing your 5 star review of our customer service, it's great to hear you enjoy shopping with us. See you again soon 🙋‍♀️

Product reviews

Date of purchase: 05/05/2024

Patricia Stockdale

Newton a

13 days ago

Customer Care

By Sarah

13 days ago

Thank you for your five star review, Patricia 💛

Product reviews

First time using By Sarah , I really like this vitamin c &e oil only been using for a few days my skin feels so smooth and soft. I have sensitive and easily irritated skin no problem with this it’s s

...

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Customer Care

By Sarah

13 days ago

Thank you for your five star review, Patricia. We're so pleased our Vitamin C+E Booster leaves your sensitive skin so smooth and soft, without any irritation 💛

Date of purchase: 11/05/2024

Marion Lloyd

16 days ago

Customer Care

By Sarah

15 days ago

Thank you for your 5 star review, Marion 🤩

Product reviews

Date of purchase: 03/05/2024

Hazel

18 days ago

Customer Care

By Sarah

18 days ago

Thank you for your 5 star review, Hazel 💛

Product reviews

Date of purchase: 30/04/2024

Adriana Birmonova

Hendy

19 days ago

What Adriana Birmonova said about By Sarah:

I’ve been following you instagram and love the idea of using just natural products for our skin.

Customer Care

By Sarah

19 days ago

Hi Adriana, thank you for being part of our Instagram community and sharing your wonderful 5 star review 🥰

Product reviews

Date of purchase: 06/05/2024

Trusted Customer

19 days ago

Lovely products and great customer care.

Customer Care

By Sarah

19 days ago

Thank you for your 5 star review 🥰

Product reviews

Date of purchase: 14/04/2024

Trusted Customer

19 days ago

Customer Care

By Sarah

19 days ago

Thank you for your 5 star review 💛

Product reviews

Date of purchase: 06/05/2024

Trusted Customer

20 days ago

Very good customer service ***

Customer Care

By Sarah

20 days ago

Thank you for sharing your 5 star review of our customer service 💛

Product reviews

Date of purchase: 28/04/2024

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About By Sarah

When Lauren was diagnosed with acute myeloid leukaemia, her sister, Sarah, became her stem cell donor and saved Lauren's life. As Lauren recovered, Sarah struggled to find natural yet effective products to soothe and revitalise Lauren's cancer ravaged skin. So she decided to develop her own formulas and, with this act of sisterly love, skincare By Sarah was born.

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+44(0) 1730 810029

259 Meadow Way, Tamworth, Staffordshire, West Sussex, B79 0DZ, United Kingdom

Fantastic products, really improved my skin and confidence already!

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Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

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By Sarah Reviews

Miracle Eye CreamLove this eye cream. It soothes and moisturises from the first application. This is the 4th product I’ve purchased from By Sarah. I’ve been impressed ...More reviews of this product (19)View product website

Hero Facial OilLove this product! Ordered bottle number 2 as it's made such a difference to my rosacea prone skin in such a short time. Quick to absorb, doesn't leav...More reviews of this product (797)View product website

Vitamin C+E BoosterLove the glowing fresh look it gives my faceMore reviews of this product (113)View product website

Vitamin C+E BoosterFirst time using By Sarah , I really like this vitamin c &e oil only been using for a few days my skin feels so smooth and soft. I have sensitive and...More reviews of this product (113)View product website

Balancer Cream CleanserMore reviews of this product (238)View product website

Reviver Hydrating MistMore reviews of this product (155)View product website

Reviver Hydrating MistLeaves skin with a lovely dewy glow!More reviews of this product (155)View product website

Vitamin C+E BoosterMore reviews of this product (113)View product website

Miracle Eye CreamMore reviews of this product (19)View product website

Reviver Hydrating MistVery happy with the purchase and I received the gift as well as a bank holiday treat. Can’t wait to try some other products. My next buy will be the e...More reviews of this product (155)View product website

Hero Facial OilLove the Hero Facial Oil; locks in moisture leaving my skin soft and healthy.More reviews of this product (797)View product website

Reviver Hydrating MistGreat product; instantly soothes and hydrates my skin.More reviews of this product (155)View product website

Reviver Hydrating MistLove this facial mist, this is my second bottle.More reviews of this product (155)View product website

Bakuchiol BoosterI have only used this rwice so far, but it's really lovely and my skin felt really soft after using it.More reviews of this product (112)View product website

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