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By Sarah Reviews

https://bysarahlondon.com

Rated

Exceptional

By Sarah is the sister-founded skincare brand with a big heart. Winners of the Feefo Platinum Trusted Service Award 2024.

Service

4.9

Product

4.8

300

326

ratings over the past year

Displaying all 1,974 reviews

Trusted Customer

18 days ago

Date of purchase: 30/06/2025

Customer Care

By Sarah

16 days ago

Thank you for your review 💛

Product reviews

Trusted Customer

16 days ago

Date of purchase: 29/06/2025

Customer Care

By Sarah

15 days ago

Thank you for your 5 star review.

Product reviews

Juliette Ramondou

17 days ago

Date of purchase: 29/06/2025

Customer Care

By Sarah

16 days ago

Thank you for your 5 star review, Juliette 💛

Product reviews

Maggie Marshall

BIRMINGHAM

27 days ago

Date of purchase: 25/06/2025

Customer Care

By Sarah

26 days ago

Thank you for your 5 star review, Maggie 💛

Product reviews

Trusted Customer

20 days ago

Date of purchase: 03/07/2025

New customer.

Packaging is excellent and so far delighted with my first purchase. I saw a review of these products with Liz Earle and Sarah.

Customer Care

By Sarah

19 days ago

Thank you for your lovely 5 star review 💛 We appreciate you joining us through Liz Earle and Sarah and can't wait to see you again soon.

Product reviews

Caroline

italy

20 days ago

Date of purchase: 25/06/2025

What Caroline said about By Sarah:

fantastic brand

Customer Care

By Sarah

20 days ago

Thank you, Caroline, for your 5 star review 💛 We look forward to seeing you again soon.

Product reviews

Clare

London

21 days ago

Date of purchase: 25/06/2025

Customer Care

By Sarah

20 days ago

Thank you, Clare, for your 5 star review.

Product reviews

Trusted Customer

21 days ago

Date of purchase: 27/06/2025

An excellent Skin Care Company.

Brilliant customer experience, all my questions have been promptly answered.

Customer Care

By Sarah

20 days ago

Thank you for your kind words and 5 star review 💛 We're so glad we could assist you and look forward to welcoming you again soon.

Product reviews

Anne Lord

Haywards Heath

21 days ago

Date of purchase: 24/06/2025

What Anne Lord said about By Sarah:

Lovely products from lovely company

Always fast postage and customer experience great

Customer Care

By Sarah

20 days ago

Thank you, Anne, for your kind 5 star review 💛 We're thrilled to know you had a great experience. We look forward to seeing you again soon.

Product reviews

Trusted Customer

22 days ago

Date of purchase: 24/06/2025

Caring products.

Very efficient.will keep using these lovely products.

Customer Care

By Sarah

20 days ago

Thank you for your 5 star review. We look forward to seeing you again soon 💛

Product reviews

Not received a review invite?

About By Sarah

When Lauren was diagnosed with acute myeloid leukaemia, her sister, Sarah, became her stem cell donor and saved Lauren's life. As Lauren recovered, Sarah struggled to find natural yet effective products to soothe and revitalise Lauren's cancer ravaged skin. So she decided to develop her own formulas and, with this act of sisterly love, skincare By Sarah was born.

Read all

17 Wiggington Road, Tamworth, Staffordshire, West Sussex, B79 8RH, United Kingdom

Hero Facial Oil | Natural Face Oil for Skin | By Sarah Skincare

Miracle Eye Cream | Hydrating Eye Cream for Sensitive Eyes | By Sarah

View all media (15)

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

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By Sarah Reviews

Hero Facial OilMore reviews of this product (961)View product websiteSecond purchase of the Hero Oil which I like. It definitely nourishes my skin and goes on smoothly and absorbs quickly . I find a small amount goes a long way.

Serene Daily SPF 50+ | PA++++More reviews of this product (119)View product websiteAbsolutely adore By Sarah spf I apply it every day as my moisturiser skin feels so soft and smooth, it gives my complexion a beautiful glow as I do not wear face makeup except for a bit of blush and...Read all

Serene Daily SPF 50+ | PA++++More reviews of this product (119)View product website

Ally Recovery Facial OilMore reviews of this product (166)View product website

Tender Skin Balm Moisturising CreamMore reviews of this product (73)View product website

Hero Facial OilMore reviews of this product (961)View product website

Balancer Cream CleanserMore reviews of this product (298)View product website

Tender Skin Balm Moisturising CreamMore reviews of this product (73)View product websiteLovely product dies what it says

Balancer Cream CleanserMore reviews of this product (298)View product websitelove this product, very gentle on my sensitive skin. I do wish when it gets to the end it was easier to get out of the bottle but that’s minor.

Tender Skin Balm (Free Gift)View product websiteI propose giving this to my daughter who has sensitive skin.

Reviver Hydrating MistMore reviews of this product (216)View product websiteParticularly comforting and soothing in this hot weather.

Menopause TrioMore reviews of this product (3)View product websiteReally pleased so far with my purchases and looking forward to trying the cleanser and maybe another face oil.

Reviver Hydrating MistMore reviews of this product (216)View product websitei make sure i always have one! great base of hydration! and perfectly combined with the hero oil!

Hero Facial OilMore reviews of this product (961)View product websitethe best! ive been buying and rebuying this for the past 2 years.. and now my mother and sister are also addicted to it!

Hero Facial OilMore reviews of this product (961)View product websiteLove this oil - really sinks in well and no greasiness. Highly recommend.

Tender Skin Balm Moisturising CreamMore reviews of this product (73)View product website

Serene Daily SPF 50+ | PA++++More reviews of this product (119)View product websiteI'm very impressed with Serene Daily SPF 50+. Up till now (I'm in my mid-sixties) I have always used mineral sunscreen due to my ultra sensitive, dry, redness prone skin. So it was with some...Read all

Maven Daily MoisturiserMore reviews of this product (111)View product websitePerfect texture and praying this isn’t discontinued once stock of problem packaging ends 🤞

Hero Facial OilMore reviews of this product (961)View product websiteLovely product that my skin feels “right “with . Have been using for a few years now🙂

Serene Daily SPF 50+ | PA++++More reviews of this product (119)View product websiteLike texture and very good for my skin as it is quite sensitive due to chemotherapy.

Tender Skin Balm Moisturising CreamMore reviews of this product (73)View product websiteSecond time of buying this product as my skin is sensitive due to more chemotherapy.Would certainly recommend these products.

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