How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

BW Residential Ltd Reviews | Customer Service Reviews for https://www.feefo.com/reviews/bw-residential | Feefo

Displaying all 82 reviews

Trusted Customer

3 years ago

Date of purchase: 20/06/2022

Great service with friendly, professional staff & takes the hassle out of having to manage your property.

Marina

BW Residential Ltd

3 years ago

Thank you for taking the time to leave us a positive review.

See full customer review

Annabel Kenny-Jones

3 years ago

Date of purchase: 19/05/2022

What Annabel Kenny-Jones said about BW Residential Ltd:

Excellent Customer Service

Always so helpful and problems quickly sorted by our building manager Luke Timms. It is fantastic as we have had previous managing agents who ran our property into the ground and now at long last...

Read all

Marina

BW Residential Ltd

3 years ago

Well done Luke! And thank you Annabel for your positive feedback.

See full customer review

Trusted Customer

3 years ago

Date of purchase: 19/05/2022

Great Service

I’ve received nothing but great service from the team, quick responses and keep leaseholders well informed.

Marina

BW Residential Ltd

3 years ago

Thank you for your kind words!

See full customer review

Chris Chitty

3 years ago

Date of purchase: 08/11/2021

What Chris Chitty said about BW Residential Ltd:

BW were very proactive in getting a very problematic and old door fixed for our block. They are approachable, friendly and their communication is excellent. There are a lot of management companies...

Read all

Marina

BW Residential Ltd

3 years ago

Thank you for your 5 star review Chris. Glad that we managed to sort the door out for you! Please do not hesitate to contact us if you need anything else sorted!

See full customer review

Trusted Customer

3 years ago

Date of purchase: 08/11/2021

Great service by the team. Highly recommend.

Great service

Marina

BW Residential Ltd

3 years ago

Thank you for your positive feedback!

See full customer review

Roper Peckham-Cooper

London

4 years ago

Date of purchase: 12/08/2021

What Roper Peckham-Cooper said about BW Residential Ltd:

Efficient and helpful

Very easy to work with, enjoyable and helpful. Thanks for all the assistance together.

Marina

BW Residential Ltd

4 years ago

Thank you for your 5 star review Roper. We hope you will be very happy in your new home!

See full customer review

Trusted Customer

4 years ago

Date of purchase: 11/03/2021

Great customer service.

Great customer service, from all, and especially Marina in the Finance Team. She’s friendly, helpful, efficient, and nothing is too much trouble.

Marina

BW Residential Ltd

4 years ago

Thank you for your kind and positive review! Please do not hesitate to contact us if we can be of further help!

See full customer review

Rebecca Fearnside

4 years ago

Date of purchase: 01/04/2021

What Rebecca Fearnside said about BW Residential Ltd:

Thanks for always being a professional service.

I have always had a great service from my Managing Agent. Not only does h the e service charge include the maintenance of the property, the communal gardens and hallway but it also includes building...

Read all

Marina

BW Residential Ltd

4 years ago

Thank you for your 5 star review Rebecca! We're glad that everything is running smoothly for you at Chiswell Court.

See full customer review

Trusted Customer

4 years ago

Date of purchase: 25/03/2021

I have encountered an excellent service from all of your team and impressed with how you are managing our block.

Marina

BW Residential Ltd

4 years ago

Thank you for taking the time to leave us a positive 5 star review! Please do not hesitate to contact us in the future if you need any help.

See full customer review

Katie Scott

4 years ago

Date of purchase: 23/03/2021

What Katie Scott said about BW Residential Ltd:

Excellent service!

BW Manage our block of flats and have always been on hand to help whenever we have needed it. We had a bad experience with a previous company and BW have shown us how it’s supposed to be done. Always...

Read all

Marina

BW Residential Ltd

4 years ago

Thank you for your kind words and positive review Katie. Please do not hesitate to contact us if we can be of any further assistance in the future.

See full customer review

Not received a review invite?

About BW Residential Ltd

BW Residential Ltd is a family run business specialising in Block Management in the South of England from Bournemouth through to Brighton as well as the M25 circular and are fully compliant with industry standards and best practice.

Read all

02380 847 111

Unit 7, Chevron Business Park, Lime Kiln Lane, Holbury,, Southampton, Hampshire, SO45 2QL, United Kingdom

Why trust Feefo reviews?

Learn more about Feefo