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Waltons Reviews | Customer Service Reviews for https://www.feefo.com/reviews/bvg-waltons-garden-buildings | Feefo

Displaying all 7,738 reviews

Trusted Customer

Feefo Verified

10 months ago

Good building, bad paint and installation not as requested

Slow to deliver, slow to resolve issues

Toni-Sue

Waltons

6 months ago

Thank you for taking the time to share your feedback. We’re sorry to hear about the issues you experienced and the frustration caused during the process. Your comments have been noted and will be passed on to help us improve our service moving forward.

Product reviews

Date of purchase: 06/05/2025

Trusted Customer

Feefo Verified

10 months ago

Underwhelmed

Delivery on time.

Toni-Sue

Waltons

6 months ago

Thank you for your feedback. We appreciate you taking the time to leave a review. If there's anything specific we can improve on, we’d love to hear your suggestions and hope to provide a better experience next time.

Product reviews

Date of purchase: 12/06/2025

Trusted Customer

Feefo Verified

10 months ago

Cabin

Absolutely amazing quality, delivery at 6.30am ,not one piece of wood out of shape , fitted together very very well ,very impressive

Waltons Garden Buildings

Waltons

10 months ago

Thank you for taking the time to leave us your review We're happy to hear you're impressed with our services and product Please send us any images of your completed building to reviews@waltons.co.uk We would love to see your finished item!

Product reviews

Date of purchase: 27/05/2025

Trusted Customer

Feefo Verified

10 months ago

Great product and service

The whole experience was great from start to finish. Helpful and friendly staff from the customer support team, the delivery driver and installers. Kept me updated throughout each stage of my order....

Waltons Garden Buildings

Waltons

10 months ago

Thank you for your great review! We're happy to hear you enjoyed your journey with us, and this was stress free throughout We hope you love your new garden shed

Product reviews

Date of purchase: 15/05/2025

Trusted Customer

Feefo Verified

10 months ago

Garden building purchase

Overall the experience of 'Walton's' was positive and I wouldn't hesitate to use them again or recommend to others. Staff on the phone were very helpful and careful to manage expectations. Once...

Waltons Garden Buildings

Waltons

10 months ago

Thank you for leaving us your lovely review on your experience with us We appreciate you recommending us to others! It's great to hear our services met your expectations

Product reviews

Date of purchase: 16/05/2025

Trusted Customer

Feefo Verified

10 months ago

Should have bought a wooden shed.

Delivery folk were very helpful.

Waltons Garden Buildings

Waltons

10 months ago

Thanks for your great review on our delivery service! It's great to hear you found the drivers helpful

Product reviews

Date of purchase: 06/06/2025

Trusted Customer

Feefo Verified

10 months ago

Wren summerhouse - perfect.

The young lady on the phone answered all our questions & was very helpful. Delivery driver was very helpful too. It looked an awful lot of wood but husband helped him carry it & put on driveway. ...

Waltons Garden Buildings

Waltons

10 months ago

Thank you for your great review! It's lovely to hear you were impressed with the services received We hope to see you again in the future Please send us any images of your completed building to reviews@waltons.co.uk We would love to see your finished item!

Product reviews

Date of purchase: 03/06/2025

Trusted Customer

Feefo Verified

10 months ago

Poor quality.

All they keep doing is getting you to add comments to the ticket on line. I think they would replace damaged panels in time. But having paid out, I haven't the patience to wait for their time.

Toni-Sue

Waltons

6 months ago

We're sorry to hear your experience wasn’t what you expected. Your feedback is valuable and helps us improve.

Product reviews

Date of purchase: 20/05/2025

Trusted Customer

Feefo Verified

10 months ago

Johns review

Kept up to date from time of order to delivery, good communication throughout

Waltons Garden Buildings

Waltons

10 months ago

Thank you for your great review on our delivery service and communicaitons It's lovely to hear that these met your expectations!

Product reviews

Date of purchase: 30/05/2025

Trusted Customer

Feefo Verified

10 months ago

Great shed for a good price

Delivery information was clear and I could track the driver.

Waltons Garden Buildings

Waltons

10 months ago

Thank you for your lovely review on our delivery and tracking!

Product reviews

Date of purchase: 02/06/2025

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Waltons Reviews

Upgraded Felt - Olive GreenMore reviews of this product (35)View product websiteIt's grey not green

Additional Floor Support - Complete KitView product websiteMis-sold Was not used

8 x 6 Wooden BaseMore reviews of this product (18)View product websiteAs described

Wooden Base Home Installation (base not included)More reviews of this product (20)View product websiteMis sold. Was not required

Home InstallationMore reviews of this product (51)View product websiteDid not build per request and need to come back to dismantle and fix

Ready Painted - DriftwoodMore reviews of this product (1)View product websitePatchy. Poor quality control

6 x 8 Premium Sussex SummerhouseMore reviews of this product (26)View product websitePoor paint quality in some areas

Free! Timco Weatherproof Security PadlockView product website

8 x 6 Value Overlap Single Door Apex Wooden ShedView product websiteVery thin chipboard for floor and roof. Feel floor could break quite easily. Not very good load bearing. Styrene windows extremely thin. Even screw heads broke

The 4m x 3m Sparrow Log CabinMore reviews of this product (12)View product websiteAbsolutely amazing quality, delivery at 6.30am ,not one piece of wood out of shape , fitted together very very well ,very impressive

Free! Timco Weatherproof Security PadlockView product websiteLooks strong and secure

8 x 6 Wooden BaseMore reviews of this product (25)View product websiteLooks stable and strong

Wooden Base Home Installation (base not included)More reviews of this product (20)View product websiteGood quality

Home InstallationMore reviews of this product (55)View product websiteFriendly quick and efficient

6 x 8 Value Overlap Reverse Apex Single Door Wooden ShedView product websiteGreat service from start to finish. Questionnaire after purchase to confirm location and suitability for product type. Customer service support were great with advice and answered all my questions...Read more

10 x 6 Shiplap Apex Wooden ShedView product websiteAlthough we haven't assembled this yet it certainly appears to be of good quality and as described. All of the pieces are all there and correct.

Canopia by Palram 8 x 8 Balance Silver GreenhouseMore reviews of this product (1)View product websiteWe have assembled this product and although time consuming the instructions were clear (some elements needed more figuring than others). The overall finished article is robust and very pleasing.

Additional Floor Support - Complete KitView product websitePointless.

Shed Feet - Complete KitMore reviews of this product (16)View product websiteThese seem to be working. It's a good idea to keep the floor off the base to save it rotting. Time will tell.

8 x 8 Premier Corner SummerhouseView product websiteWhere can I start? The unit arrived with a damaged panel identified by the driver, but there were so many holes in it anyway I had to go round it with sealant. Then why do the instructions tell you...Read more

8 x 8 Wessex SummerhouseView product websiteGood clear instructions, easier tham i thought it would be, when i saw the amount of timber, but no worries, very pleased how it all went together Just make sure you read all the instructions a...Read more

Free! Timco Weatherproof Security PadlockView product websiteGreat lock

7 x 5 Value Overlap Single Door Apex Windowless Wooden ShedView product websiteShed looks great now up and instructions were clear, which made it easy to assemble. Good price too. Just a couple of little bug bears... the noggins of wood fastened to the panels for...Read more

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