Thank you for your message. We sincerely apologise for the issues you have experienced with your order and for the frustration caused.
We can confirm that we have now been in touch regarding your concerns, and we are actively working to resolve the matter as quickly as possible. We understand the inconvenience caused by the missing and incorrect parts, as well as the quality problems you have described.
We appreciate your patience while we arrange the delivery of the missing components, and we are doing everything we can to reduce the wait time.
If you have any further questions or need additional assistance, please do not hesitate to get in touch.