How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Waltons Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 7,738 reviews

Trusted Customer

Feefo Verified

11 months ago

Excellent service

Very good, I ordered on the phone as I had a few questions. Very easy and very helpful. This is our third Waltons shed / summerhouse.

Waltons Garden Buildings

Waltons

11 months ago

Thank you for your great review on our services We're happy to hear we met your expectations, and you've returned to us multiple times now! We hope you love your new Helios summerhouse, and that it makes a fab addition to your garden Please send us any images of your completed building to reviews@waltons.co.uk We would love to see your finished item!

Product reviews

Date of purchase: 01/07/2025

Trusted Customer

Feefo Verified

11 months ago

Just great 👍

Waltons Garden Buildings

Waltons

11 months ago

Thanks for leaving us your lovely review

Date of purchase: 29/06/2025

Trusted Customer

Feefo Verified

11 months ago

Not a great shed but hoped for better!

Already have !

Toni-Sue

Waltons

8 months ago

Thank you for taking the time to share your feedback. We’re sorry to hear about the issues you experienced and the frustration caused during the process. Your comments have been noted and will be passed on to help us improve our service moving forward.

Product reviews

Date of purchase: 15/05/2025

Trusted Customer

Feefo Verified

11 months ago

Communication

Communication from Walton was continuous up until delivery.

Waltons Garden Buildings

Waltons

11 months ago

Thanks for your great review!

Waltons Garden Buildings

Waltons

11 months ago

Thanks for your great review!

Product reviews

Date of purchase: 29/06/2025

Trusted Customer

Feefo Verified

11 months ago

Good service

Very good

Waltons Garden Buildings

Waltons

11 months ago

Thanks for your great review!

Product reviews

Date of purchase: 15/05/2025

Trusted Customer

Feefo Verified

12 months ago

5x4 log cabins

Service was very polite and friendly. Delivery driver spot on helped were he could and advised how to set up

Waltons Garden Buildings

Waltons

11 months ago

Thank you for leaving us your great review on our services! It's great to hear you were impressed by these

Product reviews

Date of purchase: 04/07/2025

Trusted Customer

Feefo Verified

12 months ago

Great! Apart from the incorrect part

They were very good, when I called to confirm dimensions they sent me some plans which was very helpful.

Waltons Garden Buildings

Waltons

11 months ago

Thank you for taking the time to leave us your review We appreciate your kind feedback on our service!

Product reviews

Date of purchase: 04/07/2025

Trusted Customer

Feefo Verified

12 months ago

Video links hard to find

Rubber roof was 7 days after receiving cabin but promised to re emburse the tarp to protect it till it came. Well done wantons.

Waltons Garden Buildings

Waltons

11 months ago

Thank you for leaving us your review We do apologise for the delay in the rubber roof! We hope you love your new log cabin!

Product reviews

Date of purchase: 23/06/2025

Trusted Customer

Feefo Verified

12 months ago

Get what you pay for.

Very good thanks.

Waltons Garden Buildings

Waltons

11 months ago

Thank you for your great review!

Product reviews

Date of purchase: 03/07/2025

Trusted Customer

Feefo Verified

12 months ago

Small shed - much work.

Well they arranged a change of delivery adress without any problems.

Waltons Garden Buildings

Waltons

11 months ago

Thank you for your review We're happy to hear you found our services easy to use

Product reviews

Date of purchase: 03/07/2025

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Waltons Reviews

12 x 8 Helios SummerhouseView product websiteVery happy with this summerhouse. Probably not s easy to put together as hubby thought it would be but he did it! Some of the very long strips of wood were warped but he made it work . Great space,...Read more

6 x 4 Value Overlap Reverse Apex Wooden ShedView product websiteVery poor nailing as most support timbers were missed on most all panels warped internal frame members plus feather boards warped so not at all happy with the overall condition of the shed ! It was...Read more

Free! Timco Weatherproof Security PadlockView product websiteThe lock was quality!

8 x 8 Wessex SummerhouseView product websiteThe instructions are really easy to follow. I would advise reading through the whole instructions leafelet beforehand so you know what to expect. It advises you to number all the peices before...Read more

Upgraded Felt - CharcoalView product websiteNo problem with this

Home InstallationMore reviews of this product (51)View product websiteOne or two remedial issues need attending to.

8 x 8 Ready Painted Wessex SummerhouseMore reviews of this product (2)View product websiteGood service. Customer care extremely helpful. Overall the installers did their job well. A couple of remedial issues need addressing.

The Dove 5m x 4m Log CabinMore reviews of this product (4)View product websiteVery good product. Slots in together nicely for a good solid structure.

Free! Timco Weatherproof Security PadlockView product websiteGreat padlock

10 x 8 Shiplap Reverse Apex Wooden ShedView product websiteIt’s a lovely shed, the only issue was they didn’t build one of the parts right which led to us having to make shift some battens just to make the roof fit, which was quite inconvenient but we...Read more

Superior Upgraded Rubber Roofing (EPDM)More reviews of this product (1)View product website****** to put on but if you take your time and roll it on you will get less bubbles. Brushing large roof after is pointless if using spray glue as its so tackie it will no move. Over all felt v...Read more

The 4.5m x 3.5m Dove Log CabinMore reviews of this product (8)View product websiteI'm still at the bits you can do when weather permits. Rubber roof is on. So I'm water tight. You defo need 2 people to construct. Over all I'm very pleased. I made my own up grades and added roof...Read more

Free! Timco Weatherproof Security PadlockView product websiteFine !

10 x 6 Value Overlap Double Door Apex Wooden ShedView product websiteDelivered on time. Driver Very helpful. Lovely chap. Shed? You get what you paid for. Flimsy knotty timber which needs far more screw fixing than recommended to hold it together. I would advise not...Read more

3 x 5 Value Overlap Single Door Apex Wooden Garden ShedView product websiteI have some issues with the purchase of this item. First of all the delivery was supposed to be some time between 7 a.m. and 7 p.m. only for the driver to ring the day before and say he is coming at...Read more

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?