Thank you for your feedback. I will be sure to pass this on to the team as it is appreciated. Kind regards, Lauren. Customer Service Team. Telegraph Shop.
Product reviews
Lauren
Telegraph Shop
1 year ago
Thank you for your feedback. I will pass on your comments to the team. Kind regards, Lauren. Customer Service Team. Telegraph Shop.
Date of purchase: 16/11/2024
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Trusted Customer
Feefo Verified
1 year ago
OK
Megan
Telegraph Shop
1 year ago
Thank you for taking the time to share your review. Kindest regards, Meg. The Telegraph Shop.
Thomas, we loved reading your excellent review this morning and happy to learn you were pleased with the quick service of your order. Thank you! Kind regards, Hannah, Customer Care
Product reviews
Hannah L
Telegraph Shop
1 year ago
The Garden Gear 3500W 3-in-1 Blower Vacuum and Shredder is a fabulous purchase and so pleased to see you love the machine as much as we do! Thank you for your 5* review, Thomas. Kind regards, Hannah, Customer Care
Date of purchase: 04/11/2024
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RW
Rosie Wilkins
Feefo Verified
Petersfield
1 year ago
What Rosie Wilkins said about Telegraph Shop:
no problems
Megan
Telegraph Shop
1 year ago
Thank you for taking a moment to share your positive experience with us. Kindest regards, Meg. The Telegraph Shop.
Product reviews
Megan
Telegraph Shop
1 year ago
Thank you for your 5 star review. We are glad the Garden Life Hedgehog House was easy to assemble and hope its new residence keep nice and cozy this winter. Kindest regards, Meg. Customer care.
I have tried to contact customer services repeatedly with no response, they have ignored all my correspondence and continued to send emails as though I hadn’t contacted them at all. The worst...
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Hannah L
Telegraph Shop
1 year ago
We are truly sorry for any disappointment caused with your order and appreciate you bringing this to our attention. Having checked our email system, I am unable to locate any contact from your address and unsure why this has occurred. I have contacted you directly this afternoon however and do hope we can ensure any issues are resolved promptly. Kind regards, Hannah, Customer Care Team
Product reviews
Hannah L
Telegraph Shop
1 year ago
We are truly sorry for any disappointment caused with your order and appreciate you bringing this to our attention. Having checked our email system, I am unable to locate any contact from your address and unsure why this has occurred. I have contacted you directly this afternoon however and do hope we can ensure any issues are resolved promptly. Kind regards, Hannah, Customer Care Team
It is great to hear you found the service towards your order to be quick and efficient and cannot wait to share your fabulous feedback with our hard working team who makes all this possible, thank you! Kind regards, Hannah, Customer Care
Product reviews
Hannah L
Telegraph Shop
1 year ago
The Garden Life Hedgehog House is a wonderful gift for your grandchildren and lovely to hear their new friend will be getting a new home. Thank you for your lovely review. Kind regards, Hannah, Customer Care
Excellent 5* service, quick acknowledgement of order, well-informed delivery, the item well packaged and received in excellent condition.
Hannah L
Telegraph Shop
1 year ago
Mary, what a fantastic review you have very kindly shared with us today, thank you! It is lovely to hear you found the service to be excellent along with the quick acknowledgment, communication, packaging and condition of your order. Kind regards, Hannah, Customer Care Team
Product reviews
Hannah L
Telegraph Shop
1 year ago
I couldn't agree with your more, Mary and think the Garden Grow Garden Cloche 180 x 92 x 92cm are a great addition to have in your garden all year round. Thank you for your 5* review. Kind regards, Hannah, Customer Care Team
Date of purchase: 23/09/2024
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Trusted Customer
Feefo Verified
1 year ago
Very good, I found that a part was broken when delivered but it was replaced immediately.
Thanks 👍
Cristina
Telegraph Shop
1 year ago
Thank you for your kind words. I'm glad to hear that we were able to resolve the issue with the broken part promptly. We strive to ensure our customers have a positive experience, and your feedback encourages us to keep improving. We look forward to serving you again in the future.
Kind regards,
Cristina
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
