Excellent customer service, fast delivery and beautiful product!
Sarah
Burrells
5 years ago
Thankyou for your lovely feedback, we are so pleased to hear you had a positive experience shopping with Burrells. We hope you enjoy wearing your Pandora charm.
Regards
Burrells Customer Service Team
Excellent service and fast delivery- (during a pandemic) very happy with item and will definitely share my good experience
Sarah
Burrells
5 years ago
Thankyou for your positive feedback, although it has posed challenges, we are trying not to let the current restrictions delay our orders too much. We hope you will enjoy wearing your Pandora charm.
Regards
Burrells Customer Service Team
Bought over £100 worth of pandora on the 1st of February, on the 3rd a promotion came out if you spend over £59 so emailed burrells on the 3rd saying can I cancel the order and reorder so I could get...
Read more
Sarah
Burrells
5 years ago
Good Morning,
I am sorry to hear that this has happened, unfortunately looking at our email records, we don't have an email from you so it seems for some reason it wasn't received.
I am going to email you further to this regarding your request.
Regards
Sarah
Customer Service Manager
Very efficient service when purchasing a Pandora bracelet and charm. Ordered and delivered within 3 days.
Sarah
Burrells
5 years ago
Thankyou for your feedback, we are pleased to hear that shopping with us was a positive experience.
We hope you will enjoy wearing your Pandora Safety chain.
Regards
Burrells Customer Service Team
Product reviews
Date of purchase: 01/02/2021
0
Share
LD
Linda Deacon
Feefo Verified
Sittingbourne
5 years ago
What Linda Deacon said about Burrells:
Purchase arrived quickly and was securely packaged.Good value ,lovely gift.Would definitely purchase from Burells again when looking for a gift.
Sarah
Burrells
5 years ago
Thankyou for your lovely, positive feedback. We hope your granddaughter will enjoy wearing her Pandora gift.
Regards
Burrells Customer Service Team
First purchase with this company online and very pleased with the whole process and the purchase.
The communication and delivery were all as promised.
Sarah
Burrells
5 years ago
Thankyou for your lovely feedback, we are so pleased to hear your experience shopping with Burrells was a positive one.
We hope you will enjoy wearing your Pandora bracelet.
Regards
Burrells Customer Service Team
Was amazing! I feel the team who packed my item put time and effort and the gift was well received.
Sarah
Burrells
5 years ago
Thankyou for your lovely feedback, we try to package each item to be received as a gift. We hope the recipient was happy with their Pandora charm.
Regards
Burrells Customer Service Team
Good service, item nicely packaged, prompt delivery, would order from again
Sarah
Burrells
5 years ago
Thankyou for your feedback, we are pleased to hear that you had a positive experience shopping with Burrells.
We hope you will enjoy wearing your Pandora necklace and we hope to welcome you back in the future.
Regards
Burrells Customer Service Team
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.