How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Burrells Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

LG

louise gallagher

Feefo Verified

5 years ago

What louise gallagher said about Burrells:

Great service.

My first purchase from Burrells was simple and my items arrived quickly and on time. The second time I purchased something there was a small mistake with the order. I sent an email and someone...

Sarah

Burrells

5 years ago

Thankyou for your feedback. We are pleased to hear you had a positive experience shopping with Burrells. We are sorry to hear mistakes were made, but pleased to hear they were rectified quickly. We will use this is a training experience to improve in the future. Regards Burrells Customer Service Team

Product reviews

Date of purchase: 22/04/2021

0

Trusted Customer

Feefo Verified

5 years ago

Fabuloyd

Plenty of update emails. Arrived on time. Nicely packed. No other communication with seller

Sarah

Burrells

5 years ago

Thankyou for your positive feedback, we hope you will enjoy wearing your Pandora selection. Regards Burrells Customer Service Team

Product reviews

Date of purchase: 15/04/2021

1

TB

Tracey Brown

Feefo Verified

5 years ago

What Tracey Brown said about Burrells:

Absolutely amazing

I would definitely recommend burrells quality goods at affordable prices and fast delivery

Sarah

Burrells

5 years ago

Thankyou for your feedback, we are pleased to hear that shopping with Burrells was positive experience. We hope you enjoy wearing your Pandora charm selection. Regards Burrells Customer Service Team

Product reviews

Date of purchase: 15/04/2021

0

Trusted Customer

Feefo Verified

5 years ago

fast service, will buy again

Product reviews

Date of purchase: 05/05/2021

0

TC

Toni ann cherry

Feefo Verified

5 years ago

What Toni ann cherry said about Burrells:

Great

Could fault it and the delivery was fast.

Sarah

Burrells

5 years ago

Thankyou for your positive feedback, we hope you will enjoy wearing your Pandora charm. Regards Burrells Customer Service Team

Product reviews

Date of purchase: 14/04/2021

1

Trusted Customer

Feefo Verified

5 years ago

Great service and product

Lovely charm, well packaged and delivered very promptly. Kept well informed about the whole order and delivery. Many thanks.

Sarah

Burrells

5 years ago

Thankyou for your feedback, we are pleased to hear you had a positive experience shopping with Burrells. We hope you will continue to enjoy wearing your Pandora charm and we hope to welcome you back in the future. Regards Burrells Customer Service Team

Product reviews

Date of purchase: 04/05/2021

0

LE

Lesley

Feefo Verified

Doncaster

5 years ago

What Lesley said about Burrells:

Excellent

Excellent service and great prices for Pandora charms.

Sarah

Burrells

5 years ago

Thankyou for your positive feedback, we hope you will enjoy wearing your Pandora charm selection. Regards Burrells Customer Service Team

Product reviews

Date of purchase: 04/05/2021

0

Trusted Customer

Feefo Verified

5 years ago

Would highly recommend. Such quick delivery and packaged lovely

Sarah

Burrells

5 years ago

Thankyou for your feedback, we hope you will enjoy wearing your Pandora charm. Regards Burrells Customer Service Team

Product reviews

Date of purchase: 04/05/2021

0

TH

Therese holland

Feefo Verified

5 years ago

What Therese holland said about Burrells:

My daughter was over the moon with her Pandora Charm

My order arrived within 2 days

Sarah

Burrells

5 years ago

Thankyou for your positive feedback, we are pleased to hear your daughter liked her charm. We hope your charity event goes well and the Pandora bracelet will help raise funds. Regards Burrells Customer Service Team

Product reviews

Date of purchase: 03/05/2021

0

DC

DCMY

Feefo Verified

Surrey

5 years ago

What DCMY said about Burrells:

Excellent Service

Excellent service,Chris assisted us in my purchase of the Rolex "BatGirl" as its known amongst collectors and considering the Covid -19 restrictions in place felt comfortable and safe. I will shortly...

Burrells Reviews

Pandora Disney, The Lion King Simba Charm 798049ENMXMore reviews of this product (6)View product websiteBeautiful charm to go on my Lion King bangle.

Pandora Wales Heart Charm 792015_E008More reviews of this product (1)View product websiteI adore it. A reminder of where my roots are.

Pandora Blooming Heart Charm 796264CZMore reviews of this product (6)View product websiteLove this bead. Its dainty but nicely crafted

Pandora Disney, The Lion King Simba Charm 798049ENMXMore reviews of this product (6)View product websiteI love it so much and fits my bracelet perfectly

Pandora Limited Edition Pig Charm 799064C00More reviews of this product (4)View product websiteAmazing value for money love it

Pandora Limited Edition Pig Charm 799064C00More reviews of this product (4)View product websiteso cute, great fit on Pandora braclet

Pandora Compass Rose Pendant Charm 797196EN23More reviews of this product (17)View product websiteVery pretty and a little different

Pandora Rose & Sterling Silver Chained Heart Charm 788344More reviews of this product (1)View product websiteBeautiful charm. Looks great on my Pandora bracelet. Lovely quality. I’m sure I will be ordering more.

Pandora Bruno the Unicorn Rocking Horse Charm 798437C00More reviews of this product (6)View product websiteGreat quality, substantial charm.

Pandora Compass Rose Pendant Charm 797196EN23More reviews of this product (17)View product websiteLovely quality Pandora charm.

Pandora Disney Ariel Dangle Charm 798231CZMore reviews of this product (4)View product websiteLove love love this charm so pretty perfect for my disney collection

Pandora Moments Heart Clasp Bracelet 590719More reviews of this product (4)View product websiteI will use this for my raffle & I know it will help with sales

Pandora Angelic Feathers Heart Charm 791751More reviews of this product (2)View product websiteThese charms are just beautiful & perfect for gifts...

Pandora Granddaughter's Love Charm 796261PCZMore reviews of this product (2)View product websiteI have bought this for my one and only granddaughter & I know she will love it

Pre-Owned Rolex GMT Master II 'Batman' Watch 126710BLNRMore reviews of this product (1)View product websiteI actually bought the 'BatGirl' which comes with the Jubilee Bracelet. Lovely watch for my collection.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?