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Burrells Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

IV

Ivor

Feefo Verified

5 years ago

What Ivor said about Burrells:

Great service

Definitely would recommend great service Friendly staff

Sarah

Burrells

5 years ago

Thankyou for your feedback, we are pleased to hear you found shopping with Burrells a positive experience. We will pass your comments on to the store and we hope to have the pleasure of welcoming you back in the future. Regards Burrells Customer Service Team

Product reviews

Date of purchase: 08/05/2021

0

MS

Ms Emma Spencer

Feefo Verified

5 years ago

What Ms Emma Spencer said about Burrells:

Excellent Service

Beautiful product and swift delivery!

Sarah

Burrells

5 years ago

Thankyou for your positive feedback, we hope you will enjoy wearing your Pandora earrings. Regards Burrells Customer Service Team

Date of purchase: 09/05/2021

0

RB

Rachel Brown

Feefo Verified

5 years ago

What Rachel Brown said about Burrells:

Not good customer service

I contacted them via their websiteas I didn’t receive the certificate for the limited edition charm I purchased but never received a reply

Sarah

Burrells

5 years ago

Good Afternoon, Please accept our apologies for not having come back to you sooner. Unfortunately we don't have any of the certificates for these items. This is one of the reasons they have been placed in the Sale. If you would like to discuss this further please do not hesitate to contact us at info@burrells.co.uk Regards Sarah Burrells Distribution Manager

Product reviews

Date of purchase: 18/04/2021

0

Trusted Customer

Feefo Verified

5 years ago

Great service from the staff. Always happy to help with any queries and very knowledgable

Sarah

Burrells

5 years ago

Thankyou for your feedback, we are so pleased you were able to find what you were looking for whilst shopping with Burrells. We hope you will continue to enjoy wearing your Breitling watch. Regards Burrells Customer Service Team

Product reviews

Date of purchase: 01/05/2021

0

MO

Mr Tim Ockenden

Feefo Verified

5 years ago

What Mr Tim Ockenden said about Burrells:

Excellent service

I was welcomed by a friendly assistant who managed to help me with my enquiry. Which ended up with me making a purchase. Excellent service

Sarah

Burrells

5 years ago

Thankyou for your lovely feedback, we are so pleased you had a positive experience shopping with Burrells. We will pass your comments on to our Sales team and we hope to have the pleasure of welcoming you back in the future. Regards Burrells Customer Service Team

Product reviews

Date of purchase: 17/04/2021

0

Trusted Customer

Feefo Verified

5 years ago

Excellent Service

Sarah

Burrells

5 years ago

Thankyou for your feedback, we hope the recipient of your gift had a lovely birthday and will enjoy wearing their Pandora Star Wars charm. Regards Burrells Customer Service Team

Product reviews

Date of purchase: 08/05/2021

0

MY

MARY YOUNG

Feefo Verified

Antrim

5 years ago

What MARY YOUNG said about Burrells:

Burrell's service 2nd to none.

Burrell's service is 2nd to none. I've received my items within a week and even in 3 days. When I ordered an item and it wasn't available I received a refund immediately. I have used this company a...

Sarah

Burrells

5 years ago

Thankyou for your lovely feedback, we hope you will enjoy wearing your Pandora charm and we hope to be able welcome you back to Burrells in the future. Regards Burrells Customer Service Team

Date of purchase: 08/05/2021

0

JC

Jennifer Cowie

Feefo Verified

5 years ago

What Jennifer Cowie said about Burrells:

Great service. Fast delivery

Sarah

Burrells

5 years ago

Thankyou for your feedback, we are pleased to hear you enjoyed shopping with Burrells. We hope you will enjoy wearing your Pandora charm selection. Regards Burrells Customer Service Team

Product reviews

Date of purchase: 17/04/2021

0

Trusted Customer

Feefo Verified

5 years ago

Fantastic Service

Highly recommend Burrell’s. My order for Pandora beads was placed online and despatched within the hour.. Arrived beautifully packaged. Thank you ⭐️

Sarah

Burrells

5 years ago

Thankyou for your positive feedback, we hope you will enjoy wearing your Pandora charm collection. Regards Burrells Customer Service Team

Product reviews

Date of purchase: 16/04/2021

1

AA

Aman Manocha Aman

Feefo Verified

5 years ago

What Aman Manocha Aman said about Burrells:

Not Great

Sold the ex display watch without mentioning in the description

Sarah

Burrells

5 years ago

Good Afternoon, Please accept our apologies for the problems with your order. We are working on a way to make the ex display nature of some Sale watches more transparent. The price reflects this, but we need to make sure the customer does before purchase. We apologise for any disappointment caused in this matter. Regards Sarah Burrells Customer Service Team

Product reviews

Date of purchase: 07/05/2021

0

Burrells Reviews

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