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Budget Direct Insurance Reviews

Rated
Exceptional

Budget Direct Insurance is an online insurer for car, motorcycle, commercial vehicle and travel insurance, based in Singapore.

Service
4.7
/5

5

4

3

2

1

1,566

330

26

20

64

2,006

ratings over the past year

Displaying all 11,691 reviews
TF
Terence Chan Fei
6 years ago
Date of purchase: 14/08/2019
What Terence Chan Fei said about Budget Direct Insurance:
The lady took my call despite not being in sales. She explained it was due to high call volume. I appreciated that. She was able to answer all my questions and was kind. I regret not remembering her...

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Trusted Customer
6 years ago
Date of purchase: 14/08/2019
A serious contender to insurance providers' increasing premiums.
Very fast and efficient service.
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Denny
Budget Direct Insurance
6 years ago
Hi there, Thanks for choosing to become a Budget Direct Insurance customer. Glad to hear you saved on premium for your car insurance, and that we offer competitive rates. Our goal for all our customers is to receive 5-star service; we always strive to improve and enhance our service continuously. Remember to share your BuddyID with your friends and family, so they too can save more on premiums. More info about our Bring a Buddy program here https://www.budgetdirect.com.sg/bring-buddy. Yours sincerely Denny Budget Direct Insurance 6221 2111 or help@budgetdirect.com.sg
BS
Boon Siong
6 years ago
Date of purchase: 14/08/2019
What Boon Siong said about Budget Direct Insurance:
Best Service
Mark from Tele CSO is very prompt and helpful. Thumbs up for his service
Trusted Customer
6 years ago
Date of purchase: 14/08/2019
once I get them then they are responsive
seems very busy so I need to initiate to make followups.
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Denny
Budget Direct Insurance
6 years ago
Hi there, Thanks for choosing to become a Budget Direct Insurance customer. Our goal for all our customers is to receive 5-star service and we sincerely apologise it has taken some time for our team to give you a callback about your quote, we always strive to improve and enhance our service continuously. In the event of claims, rest assured our claims expert team will be here to assist you through the process, read more https://www.budgetdirect.com.sg/make-a-claim. Remember to share your BuddyID with your friends and family, so they too can save more on premiums. More info about our Bring a Buddy program here https://www.budgetdirect.com.sg/bring-buddy. Yours sincerely Denny Budget Direct Insurance 6221 2111 or help@budgetdirect.com.sg
Trusted Customer
6 years ago
Date of purchase: 14/08/2019
Affordable
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Denny
Budget Direct Insurance
6 years ago
Hi there, Thanks for choosing to become a Budget Direct Insurance customer. Our goal for all our customers is to receive 5-star service. We are glad to hear that you had a pleasant experience with our team and you saved on premium for your car insurance. Remember to share your BuddyID with your friends and family, so they too can save more on premiums. More info about our Bring a Buddy program here https://www.budgetdirect.com.sg/bring-buddy. Have a great week ahead! Warm regards, Denny Budget Direct Insurance 6221 2111 or help@budgetdirect.com.sg
MA
Masran
pasir ris
6 years ago
Date of purchase: 13/08/2019
What Masran said about Budget Direct Insurance:
fantastic service though tele-communication.
I have coordinate with your staff Ms Aiqing. Fantastic service and very professional. She had answer to all my queries with delight and I am very satisfied with the respond. Sincerely I believed she...

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EH
ENG HOON
6 years ago
Date of purchase: 08/08/2019
What ENG HOON said about Budget Direct Insurance:
The person, Yati, was very helpful and friendly and also patient.
LT
Leonard Thangavelu
Singapore
6 years ago
Date of purchase: 10/08/2019
What Leonard Thangavelu said about Budget Direct Insurance:
Nothing beats the human touch. Keep up the good service!
Excellent customer service from the CSO. She was genuinely interested to give me the best plan. Patiently spent more than 20 minutes with me. Thumbs up!
Trusted Customer
6 years ago
Date of purchase: 08/08/2019
She knows her product well. Very courteous
Trusted Customer
6 years ago
Date of purchase: 09/08/2019
Fast & efficient.
The quotation given is quick, on the spot and it helps me to easily compare the quotations given so that I can make a quick & informed decision.
About Budget Direct Insurance
Budget Direct Insurance makes it easier for Singaporeans to buy quality insurance coverage at cheaper prices. We're part of an international insurance group which provides insurance solutions for millions of policyholders worldwide.   Budget Direct Insurance is the trading name of Auto & General Insurance (Singapore) Pte. Limited, which is licensed by the Monetary Authority of Singapore ("MAS").
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16 Raffles Quay, #29-01 Hong Leong Building, Singapore, Central Region, 048581, Singapore
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About Budget Direct Insurance
Budget Direct Insurance makes it easier for Singaporeans to buy quality insurance coverage at cheaper prices. We're part of an international insurance group which provides insurance solutions for millions of policyholders worldwide.   Budget Direct Insurance is the trading name of Auto & General Insurance (Singapore) Pte. Limited, which is licensed by the Monetary Authority of Singapore ("MAS").