How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Brown & Brown Reviews

https://www.bbrown.com/uk

EXCEPTIONAL

Service

4.8

/5

5

4

3

2

1

5,350

730

75

34

83

6,272

ratings over the past year

Displaying all 17,423 reviews

HW

Heather Whitaker

Feefo Verified

GBR

1 day ago

What Heather Whitaker said about Brown & Brown:

Brilliant company, easy to speak to someone, and get help straight away. All staff very knowledgeable,helpful and polite First class service

Ellie

Brown & Brown

1 day ago

Hello Heather Whitaker, Thank you for sharing your positive experience with Brown & Brown. We are pleased to know that you found our team knowledgeable, helpful, and polite, and that you received prompt assistance. Kind regards, Ellie Brown & Brown

0

Trusted Customer

Feefo Verified

1 day ago

Great local business

Helpful efficient and responsive customer service. Quickly answering calls and emails with friendly but professional advice altogether a pleasure to deal with. Thank you.

Louis

Brown & Brown

1 day ago

Thank you for taking the time to leave a review. I'm delighted to hear that you're happy with our service.

0

Trusted Customer

Feefo Verified

2 days ago

I got good service from brown and brown when want to get my renewal for my car and they were very helpful as well

0

Trusted Customer

Feefo Verified

2 days ago

Insurance

Got the right cover for a fair price

Louis

Brown & Brown

1 day ago

Thank you for taking the time to leave a review. I'm pleased to hear that you're happy with your cover and with our service.

0

MB

Martin Band

Feefo Verified

GBR

2 days ago

What Martin Band said about Brown & Brown:

pro active assistance with my PI

Wendy

Brown & Brown

1 day ago

Thankyou for taking time out to leave a review.

0

Trusted Customer

Feefo Verified

2 days ago

Excellent service as usual

Always kept well informed on my policy and very friendly and helpful staff.

0

Trusted Customer

Feefo Verified

2 days ago

Very hepful firm

Very timely, helpful and responsive with sorting my landlord insurance out

0

Trusted Customer

Feefo Verified

2 days ago

Efficient and competive with quotes.

Wendy

Brown & Brown

1 day ago

Thank you for taking the time to share your thoughts. It means a lot to us!

0

Trusted Customer

Feefo Verified

2 days ago

Excellent

Thorough

0

Trusted Customer

Feefo Verified

2 days ago

Good competitive commercial property insurance quotes

Very competative quotes

0

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Part of the Treefo initiative

We work with Ecologi to fund tree planting projects in exchange for the reviews collected by Brown & Brown

Learn more about Treefo

Why trust Feefo reviews?

Learn more about Feefo