How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Brown & Brown Reviews

https://www.bbrown.com/uk

EXCEPTIONAL

Service

4.8

/5

5

4

3

2

1

4,347

534

44

25

51

5,001

ratings over the past year

Displaying all 18,685 reviews

Trusted Customer

Feefo Verified

13 days ago

I object to being pestered for customer reviews

We have received good service from B&B but I am very unhappy that they use Feefo to pester me for a review. I have let them know about my dissatisfaction on this score.

0

Trusted Customer

Feefo Verified

11 hours ago

MS Mondays

Very good service

0

Trusted Customer

Feefo Verified

13 hours ago

Everything perfect

Everything perfect with renewing my insurance.

0

JT

Joseph Ian Taylor

Feefo Verified

GBR

14 hours ago

What Joseph Ian Taylor said about Brown & Brown:

Always been able to speak to someone.

0

LD

Les Day

Feefo Verified

GBR

15 hours ago

What Les Day said about Brown & Brown:

Our Broker of choice!

From my first contact with the team at B&B several years ago, the service has been fantastic. I have nothing but praise for the way they manage our insurance requirements and how helpful they have...

0

CA

Cambers

Feefo Verified

GBR

19 hours ago

What Cambers said about Brown & Brown:

excellent advice

excellent professional and friendly advice

0

SD

Susan Doe

Feefo Verified

GBR

20 hours ago

What Susan Doe said about Brown & Brown:

Brilliant Brown and Brown

Professional and efficient. I would recommend Brown and Brown as they look after my insurance in a kind yet professional way.

0

Trusted Customer

Feefo Verified

20 hours ago

Satisfied customer

Prompt, friendly and cost effective

Wendy

Brown & Brown

19 hours ago

Thank you for your valuable feedback.

0

Trusted Customer

Feefo Verified

21 hours ago

Satisfied customers

Aaron Graham is always very helpful in dealing with the annual buildings insurance

0

TM

Tracy Matthews

Feefo Verified

GBR

21 hours ago

What Tracy Matthews said about Brown & Brown:

Fantastic service would recommend to anyone, Harvey is a great asset to the company

0

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Part of the Treefo initiative

We work with Ecologi to fund tree planting projects in exchange for the reviews collected by Brown & Brown

Learn more about Treefo

Why trust Feefo reviews?

Learn more about Feefo