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Brown & Brown Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 17,444 reviews

Trusted Customer

9 years ago

What Trusted Customer said about Brown & Brown:

Excellent

The service was excellent quick response and competitive I will enquirer about insurance of ou house as well thank you Flint insurance group

Trusted Customer

Wisbech

9 years ago

What Trusted Customer said about Brown & Brown:

Staff were friendly and helpful.

The staff I spoke to were very friendly and helpful. However, I was interested in my public liability insurance for having a wedding reception in the grounds of our house. I was told that I would...

Trusted Customer

9 years ago

Really helpful and friendly staff

Trusted Customer

North East Uk

9 years ago

What Trusted Customer said about Brown & Brown:

This is the first year of obtaining public and employers liability insurance with Flint, so we are at early stages of our dealings, but so far so good.

Trusted Customer

Melton Mowbray

9 years ago

What Trusted Customer said about Brown & Brown:

Great client service

Great client service, always helpful, very prompt. Nothing is too much trouble. Very competitive quotes as well.

Trusted Customer

Newcastle u Lyme

9 years ago

What Trusted Customer said about Brown & Brown:

Professional, friendly and real people to be able to speak to

JSW arrange the majority of my Insurance requirements. I have full confidence that they get the best deal for me and most importantly, they are prompt with their reminders and getting the insurance...

Trusted Customer

9 years ago

not bad

Trusted Customer

9 years ago

What Trusted Customer said about Brown & Brown:

Poor and slow responses to questions

Nico Bryant-Stevens

Brown & Brown

9 years ago

Dear Mr Marshall,

Thank you for your feedback, customer service and feedback is key to helping us ensure that our service exceeds your expectations.

One of our business owners and a director called you yesterday regarding your feedback and addressed a technical insurance issue with you.

As was discussed with you, the unacceptable delay in responding was due to an error with one of our spam filters, which our IT team has subsequently resolved. We are confident you will not have this issue in future.

We greatly appreciate your business and would be pleased to discuss any of your wider insurance needs with you.

Trusted Customer

9 years ago

It was good that I was contacted. This enabled the matter to be resolved quickly and efficiently by David.

Trusted Customer

Widnes Cheshire

9 years ago

What Trusted Customer said about Brown & Brown:

Let others deal with the hassle - allowing you to deal with your business

Always work hard to get you the right insurance for a competitive price. Well trained courteous staff genuinely look after you and your business - I used to loose the will to live with insurance...

Trusted Customer

Staffordshire

9 years ago

What Trusted Customer said about Brown & Brown:

They dealt with my insurance renewal very quickly, which was much appreciated when time is so valuable.

Answer phones fast. Excellent customer service. Good advice. I would definitely recommend the company.

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