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Brown & Brown Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

17,952 out of 17,951 reviews

Trusted Customer

4 years ago

Fair and excellent service.

They always are very helpful and efficient

Steve Baker

Brown & Brown

4 years ago

Thank you very much for reviewing Flint Insurance on Feefo. Please don't forget to check us out on Facebook, Twitter and Linkedin for more information about other services we can help you out with.

Margaret

4 years ago

What Margaret said about Brown & Brown:

A lovely company to deal with

Have always found them to be most friendly and helpful, thank you a good team

Jonny Muncer

Brown & Brown

4 years ago

Thank you so much for this great feedback Margaret and I'm so glad you're happy with the service you've received arranging your property insurance for another year!

Philip

4 years ago

What Philip said about Brown & Brown:

Proactivity

Your rep was proactive and helpful

Steve Baker

Brown & Brown

4 years ago

Thank you very much for reviewing Flint Insurance on Feefo. Please don't forget to check us out on Facebook, Twitter and Linkedin for more information about other services we can help you out with.

Trusted Customer

4 years ago

Too many emails with incorrect figures showing on premium, even though we kept asking for correct details. It used to be simple and is now far more complicated.

Steve Baker

Brown & Brown

4 years ago

‘Thank you for taking the time to review us on Feefo. Our commercial renewals manager has tried to contact you to discuss your grievance, but has been unable to make contact so far. You are a valued customer of ours and we look forward to strengthening our relationship going forward. Many thanks’

Doctor Etherton

4 years ago

What Doctor Etherton said about Brown & Brown:

Fantastic service, very rapid, and very best prices obtained

Fantastic service, extremely quick responses, very best prices obtained and very friendly

Steve Baker

Brown & Brown

4 years ago

Thank you very much for reviewing Flint Insurance on Feefo. Please don't forget to check us out on Facebook, Twitter and Linkedin for more information about other services we can help you out with.

Doctor Etherton

4 years ago

Excellent service

Gillian

4 years ago

What Gillian said about Brown & Brown:

Perfect service.

Brilliant service Charlotte could not be more helpful. I would definitely recommend them

Jonny Muncer

Brown & Brown

4 years ago

Thank you so much for this amazing review Gillian! I have passed your kind words onto Charlotte and the team. Don't hesitate to get in touch should you need any assistance over the next twelve months!

Kellie

4 years ago

What Kellie said about Brown & Brown:

Better communication and customer service are required.

Jonny Muncer

Brown & Brown

4 years ago

Hi Kellie, thank you for your comments and I'm sorry to hear that you don't feel you've received 5-star service on this occasion. I have raised this with the team and if you would like to talk to the Director of this team (Adrian) or myself, please don't hesitate to get in touch.

Sameena

4 years ago

What Sameena said about Brown & Brown:

I would have liked the quotes to have been provided earlier than just 2-3 working days before the buildings insurance renewal was due. We had no opportunity to then see if we could get more...

Nick

Brown & Brown

4 years ago

Thank you for the feedback Sameena, apologies you received the quotes later than usual this year. We generally strive to get terms to you in good time for the renewal, again apologies that has not happened this year and we have marked your policy for an early review for next year.

Douglas

4 years ago

What Douglas said about Brown & Brown:

Easy to deal with

Simple and easy

Jonny Muncer

Brown & Brown

4 years ago

Douglas, thanks so much for taking the time to let us know how we did, and it's great to see we met your expectations this year. If there is any insurance related assistance you need, please just let us know.

Trusted Customer

4 years ago

nothing more to say

Always efficient, gets good prices and finds the answers.

Jonny Muncer

Brown & Brown

4 years ago

Thank you for this great review and it's fantastic to hear you are happy with the work we have done on your insurance arrangements this year. If there is anything Carly or the team can do to be of further assistance, please don't hesitate to get in touch!

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