How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Brooks Braithwaite Reviews

https://brooksbraithwaite.com/

EXCEPTIONAL

Service

4.8

ratings over the past year

Displaying all 954 reviews

Ms Mary Cox

Feefo Verified

5 years ago

What Ms Mary Cox said about Brooks Braithwaite:

Good service

After vetenary attention to one of the dogs, they paid me quickly, without any problems.

Miss Joanne Hunt

Feefo Verified

beverley

5 years ago

What Miss Joanne Hunt said about Brooks Braithwaite:

yes

it was the first reasonable quote i received and i trust the company

Mrs Elizabeth Langton Way

Feefo Verified

5 years ago

What Mrs Elizabeth Langton Way said about Brooks Braithwaite:

Yes

I would like to give five stars to the person I eventually go to talk to! The gentleman I spoke to was extremely friendly, polite and efficient and couldn't have been more helpful.

Ms Lisa MacDougall

Feefo Verified

5 years ago

What Ms Lisa MacDougall said about Brooks Braithwaite:

Yes nice and easy

Easy to complete, check cover and find a price that suits. Very flexible

Mrs Sheila Edwards

Feefo Verified

5 years ago

What Mrs Sheila Edwards said about Brooks Braithwaite:

Quick and easy renewal.

Easy to read documents, great service provided and reminder sent of renewal date

Trusted Customer

Feefo Verified

5 years ago

Very straight forward. It's my first insurance plan I'm pretty happy with the purchase..

Trusted Customer

Feefo Verified

5 years ago

I have't purchased a service from Pet Sanctuary in March of this year ?

Dani

Brooks Braithwaite

5 years ago

Hi There, Thank you for taking the time to provide your feedback. We can see that your policy renewal has now been cancelled, as requested. If we can be of any further assistance in the future, please don't hesitate to get in touch. Kind regards, The Petplan Sanctuary Team

Mr Lee Hardy

Feefo Verified

5 years ago

What Mr Lee Hardy said about Brooks Braithwaite:

Easy to set up insurance and was helpful with the extras that needed setting up in the PL.

Miss Lynne Timson

Feefo Verified

5 years ago

What Miss Lynne Timson said about Brooks Braithwaite:

The price has remained the same which isn't the cheapest on the market, however they send the documents complete so you don't have to return things and wait for the arrival of the liability...

Trusted Customer

Feefo Verified

5 years ago

Cover for home dog boarding business.

I found the details setting out the cover provided was very clear (as compared to my previous insurer) and it was easy to find out if I was getting the cover I required. provided. The whole process...

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo