So helpfull in adjusting the policy to our needs. Polite staff handling my call. Reasonable pricing.
Luis
Brooks Braithwaite
5 years ago
Good afternoon, thank you for taking the time to leave a review, I'm glad that you had a positive experience with us, we are always striving to provide the best customer service we possibly can, so it's great to hear that it's paying off. If there is anything else that you need, please don't hesitate to get in touch by calling 0345 070 1064, between Monday - Friday, 09:00 - 17:15.
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MD
Mrs Elizabeth Mc Dougall
Feefo Verified
5 years ago
What Mrs Elizabeth Mc Dougall said about Brooks Braithwaite:
yes completely
Excellent & courteous service.....
Ciaran
Brooks Braithwaite
5 years ago
Hi There,
Thank you so much for your review! We are so glad that you are happy with the service we have provided.
If we can be of any further assistance in the future, please don't hesitate to contact us on 0345 070 1064. We are open from Monday to Friday, 9am until 5:15pm.
Kind regards,The Petplan Sanctuary Team
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MC
Ms Lindsay Cook
Feefo Verified
Sandy
5 years ago
What Ms Lindsay Cook said about Brooks Braithwaite:
Perfect
Very helpful and sorted out my over swiftly!
Ciaran
Brooks Braithwaite
5 years ago
Hi There,
Thank you so much for your review! We are so glad that you are happy with the service we have provided.
If we can be of any further assistance in the future, please don't hesitate to contact us on 0345 070 1064. We are open from Monday to Friday, 9am until 5:15pm.
Kind regards,The Petplan Sanctuary Team
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MH
Mrs Lynne Hall
Feefo Verified
5 years ago
What Mrs Lynne Hall said about Brooks Braithwaite:
Yes
Very polite and knowledgeable contact staff
Ciaran
Brooks Braithwaite
5 years ago
Hi There,
Thank you so much for your review! We are so glad that you are happy with the service we have provided.
If we can be of any further assistance in the future, please don't hesitate to contact us on 0345 070 1064. We are open from Monday to Friday, 9am until 5:15pm.
Kind regards,The Petplan Sanctuary Team
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Trusted Customer
Feefo Verified
5 years ago
yes
Staff is friendly and helpful, procedures are uncomplicated.
However, they got essential information wrong, and contacting them to rectify that was inconvenient.
Luis
Brooks Braithwaite
5 years ago
Good afternoon, thank you for taking the time to leave feedback, I'm glad that you found our service uncomplicated to use. Please accept my apologies for the misspelling of your details, I can see that you have since managed to get in touch and we have rectified the mistake. If there is anything else that you need, please don't hesitate to get in touch by calling 0345 070 1064, between Monday - Friday, 09:00 - 17:15.
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ST
Stephen
Feefo Verified
West Malvern
5 years ago
What Stephen said about Brooks Braithwaite:
Yes thanks
Just a very very good insurance company if you are starting or have a business already :)
Ciaran
Brooks Braithwaite
5 years ago
Hi There,
Thank you so much for your review! We are so glad that you are happy with the service we have provided.
If we can be of any further assistance in the future, please don't hesitate to contact us on 0345 070 1064. We are open from Monday to Friday, 9am until 5:15pm.
Kind regards,The Petplan Sanctuary Team
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ML
Mrs Kim Lambert
Feefo Verified
5 years ago
What Mrs Kim Lambert said about Brooks Braithwaite:
Havent been in contact so not surexwhy ive received feefo
By contacting me either on email when insirance due or answer phone
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MA
Mr & Mrs Musto, & Mrs Allen
Feefo Verified
5 years ago
What Mr & Mrs Musto, & Mrs Allen said about Brooks Braithwaite:
Very few problems arise and , if they do, they are quickly and politely sorted out.
Dani
Brooks Braithwaite
5 years ago
Hi There,Thank you so much for your review! We are so glad that we were able to swiftly help you with any issues that occurred.If we can be of any further assistance in the future, please don't hesitate to contact us on 0345 070 1064. We are open from Monday to Friday, 9am until 5:15pm.Kind regards,The Petplan Sanctuary Team
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Trusted Customer
Feefo Verified
5 years ago
Flexible and fuss-free.
What an excellent company. Flexible in response to Covid affecting my business, and very nice people on the telephone. Recommended with thanks.
Dani
Brooks Braithwaite
5 years ago
Hi There,
Thank you so much for your fantastic review! We are so happy to hear your compliments to our company and colleagues!
If we can be of any assistance in the future, please don't hesitate to contact us on 0345 070 1064. We are open from Monday to Friday, 9am until 5:15pm.
Kind regards,
The Petplan Sanctuary Team
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ME
Mr James English
Feefo Verified
5 years ago
What Mr James English said about Brooks Braithwaite:
Providing quality insurance cover for a wide range of pet businesses including dog walkers, pet sitters, groomers, kennels and catteries. Covers a wide range of species including dogs, cats and small mammals. Brooks Braithwaite are animal-risk management specialists, please contact us to discuss your insurance needs.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Providing quality insurance cover for a wide range of pet businesses including dog walkers, pet sitters, groomers, kennels and catteries. Covers a wide range of species including dogs, cats and small mammals. Brooks Braithwaite are animal-risk management specialists, please contact us to discuss your insurance needs.