Everything went smoothly when ordering from Brio. No mishaps and shipping was fast. Email from Brio about asking any questions if I need is always appreciated.
Product reviews
Date of purchase: 26/03/2020
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Trusted Customer
6 years ago
the best beard trimmer on the mkt! well worth the price!
Great communication. Well-designed website. Checkout was a breeze. Nice follow ups. Shipping took a little bit longer than expected, but overall, very happy with the company.
Product reviews
Ellie
Brio Product Group
6 years ago
Good Morning! Thank you for your feedback we are always grateful when customers take the time to let us know their thoughts. Always stay close to your email and our social media for new and exciting products!
I was very impressed by the rapid response and genuine interest in my case. Ellie was very nice to work with.
Product reviews
Date of purchase: 23/03/2020
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Trusted Customer
6 years ago
Ur product hasn't even arrived to me. I think it's like 1 month by now.
Ellie
Brio Product Group
6 years ago
Thank you for reaching out. I see that you did order about 3 weeks ago. Shipping to Europe has been a challenge. I do have your tracking information and would recommend reaching out to your local postal agent because I would be surprised if its not at your office by now. Should you need further help. please contact us at our Customer Support and we will be happy to help. Thank you for choosing Brio. We could not be who we are without customers like yourself.
Trusted Customer
6 years ago
I have, it says the same thing. Ur product is in transit. :(
Product reviews
Ellie
Brio Product Group
6 years ago
Hello, I have UC002335642US as your tracking number. Please reach out to your Postal Agent. I am hopeful they have it there. Best, Ellie
Ordering from Brio was a breeze, and my product arrived incredibly quickly. Brio has killer customer service as well, Ellie is a true rockstar! She answered any questions I had instantly, with a...
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Ellie
Brio Product Group
6 years ago
Awe thanks, I will forward this to my boss ;) Kidding...but I am grateful. I love my job and working for Brio allows me to do what I can for all our customers. Best, Ellie
Product reviews
Ellie
Brio Product Group
6 years ago
Awesome to hear! Can't wait for you to get those replacement heads I think you will love them!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
