Always delivered on what they state they will do. No issues so far
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Trusted Customer
7 years ago
What Trusted Customer said about Boomerang:
5* fast delivery
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Trusted Customer
7 years ago
Excellent service fast delivery and great value.
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Trusted Customer
7 years ago
What Trusted Customer said about Boomerang:
A gift from the gods
Incredibly helpful, easy to contact staff, affordable pricing, speedy deliveries, simple returns, and an amazing way to save money!
My only complaint is that the mobile site seems to be lacking the...
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Trusted Customer
Hayes
7 years ago
What Trusted Customer said about Boomerang:
I love their service.
Very good, very fast and very friendly
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Trusted Customer
7 years ago
What Trusted Customer said about Boomerang:
Good reliable service don't take too long to arrive good away for me to try games before I buy
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Trusted Customer
7 years ago
What Trusted Customer said about Boomerang:
Fantastic customer service
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Trusted Customer
7 years ago
What Trusted Customer said about Boomerang:
Couldn't do without them.
Excellent service and excellent price. Good turn around on games.
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Trusted Customer
7 years ago
What Trusted Customer said about Boomerang:
Great service
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Trusted Customer
7 years ago
What Trusted Customer said about Boomerang:
Started great soon dissapointed
Started out as a brilliant service games available when I wanted now if I want a title I have to have an empty space available for over 5 days and even then been let down 3 times on new releases.
Andrew
Boomerang
7 years ago
Hello Neil
Thanks for your feedback, We're really sorry to hear you feel the service has become disappointing for you recently. We will always do everything we can to get you the games you want as quickly as possible. For a popular new release game we would advise customers to have a free rental slot for a few days before the games despatch to put themselves in the best position to receive a new release game. For Priority customers we would say 3 days and Unlimited customers like yourself we would advise 5 days. This will put you in a great position to be allocated a copy and anytime you have waited the system will award payback points. We review our wait times on a daily basis and will do everything we can to get the games out to you asap. If you would like any assistance in setting up your account to give yourself the best chance of a new release please feel free to email customersupport@boomerangrentals.co.uk and we'd be happy to help. For example I can see your rental preferences are set to top 10. For a new release I'd advise setting them to Top Choice. Hope to hear from you soon ThanksBoomerang
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