Excellent service. Quick turn around of games, and if ever I have had an issue the customer service dept was execptional.
I would definitely recommend this service. I have saved so much money and...
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Andrew
Boomerang
7 years ago
Hi Richard, Thanks for the kind review!We do our best to resolve any issues or answer any questions you may have as quickly and efficiently as possible, so we’re absolutely delighted to hear you feel our customer support team do exceptional work!It’s great to hear you would recommend our service! Don’t forget you can earn yourself a free rental month for every friend you recommend to the service who then goes on to have a live account with us! We agree that it is a great way to save money and some of our customers have saved £1000’s whilst still having access to the latest titles, any game with a physical release and some games you may not have tried before at great value!We hope you continue to enjoy our games rental service for many years to come.ThanksBoomerang
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Trusted Customer
7 years ago
Great service
I'm a massive fan of boomerang recently the games your really wanting are harder to rent and more of a wait. Still love the customer service
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Trusted Customer
7 years ago
What Trusted Customer said about Boomerang:
If you are wanting new titles it can be hit or miss,you can wait 2weeks+
I’m on the top package and it’s great for games over one month old,not so good for new ones
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Trusted Customer
7 years ago
What Trusted Customer said about Boomerang:
You provide a great service. Helpful when you phone them with a query
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Trusted Customer
7 years ago
What Trusted Customer said about Boomerang:
Just brilliant.
Excellent. I've been using them for a few years and they have never let my down. Great customer service and products. Will keep in using them.
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Trusted Customer
7 years ago
What Trusted Customer said about Boomerang:
*******
I'm still having to pay monthly when I sent a game back to then and there saying they never revived it
Andrew
Boomerang
7 years ago
Hello Callum Thanks for your feedback,
We're sorry to hear to hear of the experience you've felt you've had using our service. We've reviewed your account and it appears to be in a cancelled status and not payments have been collected since March 2019. It looks as though the game was received back and a payment hasn't been taken since March. We've sent you a personal email to discuss this, but as of yet have not received a reply. If you ever have a customer service query like this then we can deal with it for you. You can email customersupport@boomerangrentals.co.uk and we'd be more than happy to get this resolved for you.
ThanksBoomerang
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Trusted Customer
7 years ago
What Trusted Customer said about Boomerang:
Good selection, rapid delivery and good value
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Trusted Customer
7 years ago
What Trusted Customer said about Boomerang:
There service is quick very cheap and a fantastic selection of games and great rewards
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Trusted Customer
7 years ago
What Trusted Customer said about Boomerang:
They have some of the best customer service I have experienced and have such a wide range of games. Recommend to everyone I know
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Trusted Customer
7 years ago
What Trusted Customer said about Boomerang:
Nearly Excellent!
So long as the Post Office does it's job, the turnaround is great.
Despite paying for the Priority 2 package I don't always get the game I want, this seems to be down to low stock and high demand....
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