My comment refers solely to customer care. Due to my husband's health problems on the…
My comment refers solely to customer care. Due to my husband's health problems on the morning of a Blucrest appointment, I had to cancel said appointment. Customer Services refused the refund of £158...
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Bluecrest Health
Bluecrest Wellness
10 years ago
Please accept our apologies for the delay in receipt of your refund. Bluecrest does have a standard cancellation policy, which is detailed on our confirmation letters, but on this occasion we have processed your refund due to the circumstances surrounding the cancellation. I hope that your husband is now well and if you would like to return to Bluecrest for a health screening in the future we would be happy to offer you a £10 discount towards any package.
The only downside was the waiting area in the hotel was a very draughty corridor…
The only downside was the waiting area in the hotel was a very draughty corridor next to the main entrance doors which were automatic and were constantly opening and closing all the time and it was a...
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Bluecrest Health
Bluecrest Wellness
10 years ago
Thank you for your feedback regarding the clinic. I have passed this feedback over to our Clinic Co-ordinators so that they can bear this in mind next time we are booking clinics in your area.
Having got to hotel the signing to where it was, was inadequate. The receptionist had…
Having got to hotel the signing to where it was, was inadequate. The receptionist had to tell me where this was. Having walked many corridors I eventually found the room and to my embarrasment enterd...
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Bluecrest Health
Bluecrest Wellness
10 years ago
I apologise that the service you received on the day of your screening wasnt as expected. We would like to speak to you directly regarding your feedback , so would appreciate it if you could call on 0800 804 8931.
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