Good morning,
Thank you for your feedback. We understand that some parts of your results may have felt too technical or difficult to understand, and we appreciate you bringing this to our attention.
To help make things clearer, we use a traffic light system to highlight your results, making it easier to see at a glance what’s within a healthy range and what may need attention. We know that even with this system, some details can still feel confusing, and we’re always here to explain things in a straightforward, supportive way.
If there’s ever anything in your results that doesn’t make sense or raises concerns, please don’t hesitate to get in touch. We're happy to talk things through and make sure you feel confident and informed.
Warm regards,
Beauford.