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Blue Whale Spa Reviews

Rated
Exceptional

UK manufacturer of high-quality hot tubs delivered to your door with free installation

Service
5
/5
Product
5
/5

5

4

3

2

1

52

0

0

0

0

52

ratings over the past year

Displaying all 1,732 reviews
Trusted Customer
6 months ago
Nice people, everyone I dealt with has been very helpful - can't do enough to ensure the buying and ownership experience is positive
Product reviews

Date of purchase: 12/04/2023
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CW
Claudine Whiteside
6 months ago
What Claudine Whiteside said about Blue Whale Spa:
It has now been about 8 months since we had our hot tub and we have not written a review because we wanted to give you honest feedback after many months of use so here it is. The customer service is
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Nick Lowe
Blue Whale Spa
6 months ago
Thank you so much for your very complimentary review and it's fantastic that you are really loving the tub. As always, if you have yn queries or need any help with the tub please feel free to let us knmow and we'll do our best to help out. Thanks again. Blue Whale Spa
Product reviews

Date of purchase: 21/03/2023
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Edwin Doel
Dundee
6 months ago
What Edwin Doel said about Blue Whale Spa:
Easy to deal with, very helpful with any issues
Product reviews

Date of purchase: 22/04/2017
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Trusted Customer
6 months ago
Great customer service, delivery & installation when choosing our hot tub. Great value for money. Would highly recommend Blue whale
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Nick Lowe
Blue Whale Spa
6 months ago
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our customer service, delivery, and installation services. It's fantastic to know that you find our hot tub to be great value for money.
Product reviews

Date of purchase: 28/02/2023
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CW
Chenaye Ward
6 months ago
What Chenaye Ward said about Blue Whale Spa:
bought the spa in March and absolutely over the moon. Had some issues to begin with balancing the chemicals. Had 2 engineer visits and many telephone calls to help to rectify the matter. outstanding s
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Nick Lowe
Blue Whale Spa
6 months ago
Thank you for sharing your experience with us! We're delighted to hear that you are over the moon with your spa purchase, despite the initial challenges with balancing the chemicals. We appreciate your patience and are pleased that our team could assist you through the process. It's wonderful to know that our engineers were able to address the issues during their visits and that our telephone support was helpful in rectifying the matter. Providing outstanding service is our commitment, and we're thrilled that we could meet your expectations. If you ever have further questions or need assistance in the future, please feel free to reach out. We value your feedback and are grateful for your trust in our products and services.
Product reviews

Date of purchase: 07/03/2023
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TK
Terry King
6 months ago
What Terry King said about Blue Whale Spa:
The staff were helpful throughout the buying and delivering process as well as after sales care
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Nick Lowe
Blue Whale Spa
6 months ago
Thank you for taking the time to share your experience with us. We're delighted to hear that our staff were helpful throughout the entire buying and delivery process, as well as in providing excellent after-sales care. Customer satisfaction is our top priority, and we're glad we could make your experience with us a positive one.
Product reviews

Date of purchase: 24/03/2023
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Sharon Day
6 months ago
What Sharon Day said about Blue Whale Spa:
Fantastic service from start to finish and still continuing to keep in touch
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Nick Lowe
Blue Whale Spa
6 months ago
We believe in building lasting relationships with our customers, and we're delighted to hear that we're still in touch. If there's anything more we can assist you with or if you have any further feedback to share, please feel free to reach out. We value your continued trust and look forward to serving you in the future.
Product reviews

Date of purchase: 20/02/2023
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Trusted Customer
6 months ago
Friendly, professional, full of advice and tips. No pressure sales and felt very genuine.
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Nick Lowe
Blue Whale Spa
6 months ago
Thank you for sharing your positive experience with us! We're delighted to hear that you found our team to be friendly, professional, and full of helpful advice and tips. Creating a no-pressure sales environment and ensuring a genuine connection with our customers are top priorities for us.
Product reviews

Date of purchase: 05/03/2023
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Lee Willis
6 months ago
What Lee Willis said about Blue Whale Spa:
Excellent communication throughout purchase. Great tub absolutely love it. The delivery drivers were very accommodating fair play they were brilliant! 5stars
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Nick Lowe
Blue Whale Spa
6 months ago
Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you had excellent communication throughout the purchase and that you absolutely love your tub. Our team strives to provide top-notch service, and we're delighted to know that you were pleased with the delivery drivers, who were accommodating and brilliant.
Product reviews

Date of purchase: 11/03/2023
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Debbie Gaw
6 months ago
What Debbie Gaw said about Blue Whale Spa:
Great service, lovely hot tub, only downside I would of preferred an instruction in paper form
Product reviews

Date of purchase: 11/02/2023
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About Blue Whale Spa
Blue Whale Spa Ltd is a UK hot tub manufacturer, focusing on producing competitively priced, high quality products using the latest technology supported by comprehensive warranties and dedicated after sales service. They boast in-house facilities for design, research and development – working with established American partner companies. European standards are met and exceeded, as all their products meet CE, ISO and ROHS European regulations.
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11 Glaisdale Drive East, NOTTINGHAM, Nottinghamshire, NG8 4GU, United Kingdom
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About Blue Whale Spa
Blue Whale Spa Ltd is a UK hot tub manufacturer, focusing on producing competitively priced, high quality products using the latest technology supported by comprehensive warranties and dedicated after sales service. They boast in-house facilities for design, research and development – working with established American partner companies. European standards are met and exceeded, as all their products meet CE, ISO and ROHS European regulations.