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Blacks Reviews

http://www.blacks.co.uk/

The UK’s leading outdoor retailer, stocking over 150 of the biggest brands.

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ratings over the past year

Blacks is no longer an active Feefo customer
Displaying all 35,560 reviews
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Susan Oneill
5 years ago
Date of purchase: 20/04/2020
What Susan Oneill said about Blacks:
Tent return
Bought a Eurohike Tamar 3 tent that turned out to have a fault. Contacted customer service by email and they arranged a return and a replacement with no fuss. Easy and stress-free for me, which was...

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Ann Woodward
Tyne & Wear
5 years ago
Date of purchase: 20/04/2020
What Ann Woodward said about Blacks:
Walking gear
Packaging good, items good , delivery was slower than expected maybe due to quarantine but I was beginning to think they were closed , a rough idea of delivery would of been helpful.
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Robin Crockett
Eastbourne
5 years ago
Date of purchase: 09/04/2020
What Robin Crockett said about Blacks:
Answer my emails and deliver the product.
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Jack
Blacks
5 years ago
Hello Robin,Thank you for the review.I am sorry for the issues with your order.I can see that this has been looked into by our Customer Care team and I trust that this issue has now been resolved. Thank you for your feedback as this does help us to improve and we would love to see you as a returning customer and hope that you do shop with us again in the future.Kind Regards,Jack,Blacks Online Review Team.
RC
Robin Crockett
5 years ago
Problem sorted out politely and effectively. Thank you, Jack.
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Trusted Customer
5 years ago
Date of purchase: 22/04/2020
Speedy and professional
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Denise Hales
5 years ago
Date of purchase: 22/04/2020
What Denise Hales said about Blacks:
Walking leggings and Berghaus top
Prompt delivery, packaging fine.
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Tracy Campbell
5 years ago
Date of purchase: 24/04/2020
What Tracy Campbell said about Blacks:
Excellent service
They were absolutely fantastic. The communication was excellent, you were told about every step, no pun intended and considering what’s going on in the world, my boots came quickly. Have suggested...

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Trusted Customer
5 years ago
Date of purchase: 20/04/2020
disappointed with service
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Jack
Blacks
5 years ago
Hello, Thank you for taking the time to review Blacks. I am sorry to hear you are disappointed with our service. Please email us at onlinereviews@Blacks.co.uk along with this reference number #10026496, full name, order number and billing address. I look forward to your email. Kind Regards, Jack, Blacks Online Review Team.
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Lee Smith
5 years ago
Date of purchase: 20/04/2020
What Lee Smith said about Blacks:
good price and fast deleivery service
Very fairly priced, fast service( even while the world in shut, cause or the coronavirus) Well done! Hence 5 stars
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Barry Selwyn
5 years ago
Date of purchase: 24/04/2020
What Barry Selwyn said about Blacks:
So far TERRIBLE - this seems to be a company that DOESN'T CARE
So far TERRIBLE - this seems to be a company that DOESN'T CARE
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Jack
Blacks
5 years ago
Hello Barry, Thank you for the review. I am sorry to that you are not happy with our service. Please email us at onlinereviews@blacks.co.uk along with this reference number #10026577, full name, order number and billing address. I look forward to your email. Kind Regards, Jack, Blacks Online Review Team.
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Jenny Edwards
5 years ago
Date of purchase: 24/04/2020
What Jenny Edwards said about Blacks:
All good
First time with Blacks all good would not hesitate to use again
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About Blacks
Shop online with the UK’s leading outdoor retailer. With over 70 stores nationwide, unrivalled expertise and a price match guarantee on everything. Blacks - Outdoor Clothing, Waterproof Jackets, Camping, Tents, Sleeping Bags & Walking Boots | The North Face & Berghaus
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0844 257 2078
Hollinsbrook Way, Pilsworth, Bury, Lancashire, BL9 8RR, United Kingdom
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About Blacks
Shop online with the UK’s leading outdoor retailer. With over 70 stores nationwide, unrivalled expertise and a price match guarantee on everything. Blacks - Outdoor Clothing, Waterproof Jackets, Camping, Tents, Sleeping Bags & Walking Boots | The North Face & Berghaus