How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Black By Design LTD Reviews

https://www.black-by-design.co.uk

EXCEPTIONAL

Service

4.9

Product

4.9

142

149

ratings over the past year

Displaying all 3,421 reviews

Trusted Customer

10 years ago

Item delivered exactly when promised even though Christmas, I needed to amend my order and…

Item delivered exactly when promised even though Christmas, I needed to amend my order and i received excellent and friendly service....Thank you very much to the lady who dealt with me.

Product reviews

Date of purchase: 14/12/2015

Trusted Customer

10 years ago

Arrived promptly and well packaged

Product reviews

Date of purchase: 14/12/2015

Trusted Customer

10 years ago

delivery as promised

Date of purchase: 13/12/2015

Trusted Customer

10 years ago

good postage, well wrapped arrived safely

Product reviews

Date of purchase: 13/12/2015

Trusted Customer

10 years ago

Quick turnaround. Sorted issue with 1 faulty product within minutes.. impressive

Product reviews

Date of purchase: 13/12/2015

Trusted Customer

10 years ago

Excellent service - would definitely recommend this website

Product reviews

Date of purchase: 13/12/2015

Trusted Customer

10 years ago

Really quick service at a good proce

Product reviews

Date of purchase: 12/12/2015

Trusted Customer

10 years ago

Good communication , quick delivery , product as described .

Product reviews

Date of purchase: 12/12/2015

Trusted Customer

10 years ago

Fast delivery and kept me updated throughout

Date of purchase: 11/12/2015

Trusted Customer

10 years ago

Fast delivery, well packaged. Thank you.

Product reviews

Date of purchase: 07/12/2015

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Black By Design LTD Reviews

Arabic Wall Clock - Duck EggMore reviews of this product (6)View product website

Sticks Multi Hook - BlackMore reviews of this product (11)View product websiteStylish item

Sticks Multi Hook - WhiteMore reviews of this product (12)View product websiteStylish item

Liqueur Rocking Glasses - Set of 2More reviews of this product (11)View product websitesmaller than anticipated

Sesame Polished Stainless Steel Tealight Holder - SmallMore reviews of this product (1)View product website

Sesame Polished Stainless Steel Tealight Holder - LargeMore reviews of this product (2)View product website

Cino Aromatherapy Burner - Matt Stainless SteelMore reviews of this product (1)View product website

Drift Tealight Holder - Stainless SteelMore reviews of this product (2)View product website

Clove Stainless Steel Tealight HolderMore reviews of this product (2)View product website

Aura Lantern with LED Wax Candle - CreamMore reviews of this product (1)View product websiteLove this lantern - looks so pretty when turned on and love the fact that it can be used inside and outside

Variegated Windowpane Throw - Grey/Pastels - Merino LambswoolMore reviews of this product (1)View product websiteLovely throw made in England.

Black Iron Log HolderMore reviews of this product (6)View product websitePerfect !!

Whisky Glasses - Set of 2More reviews of this product (15)View product websiteLove these, second set I have bought as they are such good quality.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?