We’re sorry to hear that you experienced delays in receiving a response.
As previously advised, we don’t appear to have received your first two emails, so unfortunately we weren’t aware that you were waiting for assistance. Once we received your email in our inbox, your request was resolved on the same working day.
We apologise for the frustration this caused and appreciate your patience.
Difficult. My bike got stolen and i send all my details to you. I thought for some weeks that your firm is a fraud as i have not received any feedback for weeks. I calked your firms phone number 100...
Excellent support from staff, and a versatile & reassuringly thorough insurance product.
James Marsh
Bikmo
21 days ago
Thank you for choosing Bikmo, and for taking the time to provide your excellent feedback.
We really appreciate your support. If you ever need any assistance, please don’t hesitate to get in touch, we’re always happy to help.
Cycle insurance you can trust whether you ride trails, tarmac or towns. Sportive, kit and accessory cover as standard. Comprehensive cover from £3.73/month.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Cycle insurance you can trust whether you ride trails, tarmac or towns. Sportive, kit and accessory cover as standard. Comprehensive cover from £3.73/month.